🇺🇦 Ukraine

Europe & Central Asia · ISORA participant · ITTI survey participant

Ukraine’s statutory framework includes controlled foreign company rules, interest limitation rules, and country-by-country reporting requirements. The country does not utilize artificial intelligence or machine-learning risk scoring, nor does it employ automated bulk data matching. In 2022, tax revenue accounted for 32.3% of the gross domestic product.Auto-generated summary of the verified data below; every fact traces to a source on this page.

32.3%
tax-to-GDP, general govt (2022, OECD)
6/11
enforcement powers assessed

Where the tax bite lands (2022)

Tax revenue by category, % of GDP, general government — OECD Revenue Statistics (Global).

Taxes on income, profits and capital gains of individuals and corporations
10.6%
Social security contributions (SSC)
8.2%
Taxes on property
0.7%
Taxes on goods and services
12.8%

Who collects it (2022)

Level of government% of GDP
Central government16.7%
Social security funds8.2%
State/regional government7.4%
State/regional government0.0%

Tax-to-GDP over time

20192022
32.5%32.3%

General government, OECD Revenue Statistics (Global).

Headline statutory rates

As stated in PwC Worldwide Tax Summaries’ territory overview (fetched 2026-08-20) — the wording is PwC’s; source.

TaxHeadline rate as stated
Headline PIT rate18
Headline CIT rateGeneral tax rate: 18%; Financial institutions (except insurance companies) for periods starting 1 January 2025: 25%; Banks (for 2026): 50%
Standard VAT rate20
Headline individual capital gains tax rateTaxable as ordinary income at 18% PIT plus 5% of Military Tax.
Headline corporate capital gains tax rateCapital gains are subject to the standard CIT rate (e.g. 18%)
WHT rates (%) (Dividends/Interest/Royalties)Resident: NA; Non-resident: 15 / 15 / 15
Headline net wealth/worth tax rateNA
Headline inheritance tax rateTaxable as ordinary income (exemption from taxation under conditions may apply). Tax residents of Ukraine: Personal Income Tax - 0 / 5 / 18 ; Military tax - 0 / 5 Tax non-residents of Ukraine: Personal Income Tax - 18 ; Military tax - 5
Headline gift tax rateTaxable as ordinary income (exemption from taxation under conditions may apply). For gifts from individuals the rates are the same, as for inheritance. NA stands for Not Applicable (i.e. the territory does not have the indicated tax or requirement) NP stands for Not Provided (i.e. the information is not currently provided in this chart)

Enforcement powers

AI & machine-learning risk scoring  No — power absent

Self-reported in the OECD Inventory of Tax Technology Initiatives (2024 Global Survey on Digitalisation).

Survey question "Administration uses artificial intelligence" — answer: No

Source: OECD Inventory of Tax Technology InitiativesOECD / IMF survey data · derived from the administration’s own survey answer

Automated bulk data matching  No — power absent

Self-reported to ISORA (International Survey on Revenue Administration), FY2022.

ISORA indicator "Administration undertakes fully automated compliance checks based on data matching/analysis" — value: No

Source: IMF ISORA — International Survey on Revenue AdministrationOECD / IMF survey data · derived from the administration’s own survey answer

Citizenship-based taxation  No — power absent

Ukraine taxes individuals by residence, not citizenship (PwC Worldwide Tax Summaries).

Residents are taxed on their worldwide income, subject to the restrictions set forth by any applicable DTT. Non-residents are subject to Ukrainian tax only in respect of their Ukrainian-source income

Source: PwC Worldwide Tax Summaries — UkraineProfessional / legal analysis · quote machine-verified 2026-08-25

Controlled foreign company (CFC) rules  Yes — statutory power

Recorded in the OECD Corporate Tax Statistics anti-avoidance rules dataset (2026).

OECD Corporate Tax Statistics: "Is there a controlled foreign company rule in place? · Not applicable" — Yes

Source: OECD Corporate Tax StatisticsOECD / IMF survey data · derived from the administration’s own survey answer

Interest limitation rules  Yes — statutory power

Recorded in the OECD Corporate Tax Statistics anti-avoidance rules dataset (2026).

OECD Corporate Tax Statistics: "Is there an interest limitation rule in place? · Regime 1" — Yes

Source: OECD Corporate Tax StatisticsOECD / IMF survey data · derived from the administration’s own survey answer

Country-by-country reporting  Yes — statutory power

Recorded in the OECD Corporate Tax Statistics anti-avoidance rules dataset (0).

OECD Corporate Tax Statistics: "Is there a country-by-country reporting law in place?" — Yes

Source: OECD Corporate Tax StatisticsOECD / IMF survey data · derived from the administration’s own survey answer

Anti-avoidance regime detail (OECD Corporate Tax Statistics)

OECD-curated descriptions of this jurisdiction’s CFC, interest-limitation, CbCR and IP-regime rules.

CFC rules8 data points
Is there a controlled foreign company rule in place? · Regime 1No
Is there a controlled foreign company rule in place? · Not applicableYes
Controlled foreign company rule · Not applicableThe main provisions and rules for taxation of controlled foreign companies are determined by Article 39-2 of the Tax Code of Ukraine (hereinafter referred to as the Code). Controlled foreign company (hereinafter referred to as the CFC) is any legal entity registered in a foreign state or territory that is recognized as being under the control of an individual resident of Ukraine or a legal entity …
Controlled foreign company income · Not applicableAccording to the code, the adjusted profit of a CFC is subject to taxation in proportion to the share owned by the controlling entity, which is determined according to the data of the CFC's unconsolidated financial statements, taking into account the specifics of: • calculation of the financial result from CFC's transactions with securities, other corporate rights, derivatives; • accounting for CF…
Substantial activity requirements description · Not applicableThe adjusted profit of a CFC is exempt from taxation under the following conditions: • There is an agreement on the avoidance of double taxation or on the exchange of information between Ukraine and the country of location (registration) of the CFC and: - the CFC pays income tax at an effective rate not less than the basic (basic) rate of corporate income tax in Ukraine (18%) or is less by no more…
Substantial activity requirements · Not applicableYes
Trigger rate for controlled foreign company rule · Not applicableA foreign company is recognized as a CFC if the controlling person: - owns a stake in a foreign legal entity in the amount of more than 50 percent, or - owns a stake in a foreign legal entity in the amount of more than 10 percent, provided that several individuals - residents of Ukraine and/or legal entities - residents of Ukraine own stakes in a foreign legal entity, the size of which in aggregat…
Year of introduction of the controlled foreign company rule · Not applicable2020 year
Interest limitation41 data points
Number of years allowed under carry forward/back. · Regime 1unlimited
Number of years allowed under carry forward/back. · Rule 1unlimited
Do any loss carry-back or carry-forward provisions apply? · Regime 1Yes
Do any loss carry-back or carry-forward provisions apply? · Rule 1Yes
Is a de minimis threshold present? · Regime 1No
Is a de minimis threshold present? · Rule 1None
Any other exclusions? · Regime 1No
Any other exclusions? · Rule 1No
Exclusions based on payer characteristics? · Regime 1Yes
Exclusions based on payer characteristics? · Rule 1Yes
Exclusions based on payment characteristics? · Regime 1No
Exclusions based on payment characteristics? · Rule 1No
Exclusions based on recipient characteristics? · Regime 1Yes
Exclusions based on recipient characteristics? · Rule 1Yes
Financial accounting measure applied to rule · Regime 11. The ratio of the amount of equity and the amount of debt obligations is more than 3.5 times; 2. limitation of the amount of interest = 30% (tax object - depreciation - financial expenses).
Financial accounting measure applied to rule · Rule 11. The ratio of the amount of equity and the amount of debt obligations is more than 3.5 times; 2. limitation of the amount of interest = 30% (tax object - depreciation - financial expenses).
Is there a group ratio rule or similar type of rule in place? · Regime 1No
Is there a group ratio rule or similar type of rule in place? · Rule 1No
Is there a group ratio rule or similar type of rule in place? · Rule 2No
Is there an interest limitation rule in place? · Regime 1Yes
Is there an interest limitation rule in place? · Rule 1Yes
Is there an interest limitation rule in place? · Rule 2No
Can interest be recharacterised as a dividend? · Regime 1No
Can interest be recharacterised as a dividend? · Rule 1No
Is the rule is applicable to net or gross interest expensing? · Regime 1not applicable
Other mechanisms for providing taxpayers with relief where the MNE group has high levels of third party interest expense. · Regime 1Application of the arm's length principle to controlled transactions.
Other mechanisms for providing taxpayers with relief where the MNE group has high levels of third party interest expense. · Rule 1Application of the arm's length principle to controlled transactions.
Is the rule applicable to related party debt? · Regime 1Yes
Is the rule applicable to related party debt? · Rule 1Yes
Description of interest limitation rule · Regime 1Limitation of the amount of interest expenses on debt obligations under any credits, loans, deposits and other borrowings arising from transactions with non-residents
Description of interest limitation rule · Rule 1Limitation of the amount of interest expenses on debt obligations under any credits, loans, deposits and other borrowings arising from transactions with non-residents
Type of interest limitation rule · Regime 1thin capitalisation
Type of interest limitation rule · Rule 1thin capitalisation
Financial ratio referenced · Regime 13.5:1
Financial ratio referenced · Rule 13.5:1
Is the rule is applicable to third party debt? · Regime 1No
Is the rule is applicable to third party debt? · Rule 1No
Are there targeted rules to address specific risks not addressed by the general rule? · Regime 1No
Are there targeted rules to address specific risks not addressed by the general rule? · Rule 1No
Are there targeted rules to address specific risks not addressed by the general rule? · Rule 2No
Year of introduction of the interest limitation rule · Rule 12011
Country-by-country reporting5 data points
Is there a country-by-country reporting law in place?Yes
Further informationFinancial year ending by 31/12/2021 (but not earlier than the date when Ukraine joins the CbC MCAA)
Deadline by which filings must be submitted12 months
Reports are required for MNEs with annual revenues aboveEUR 750 million
Headquarter jurisidiction filing required from01-Jan-22

Effective corporate tax rates

MeasureYearRate
Capital allowances · Percentage of initial investment · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable202511.3%
Capital allowances · Percentage of initial investment · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable20254.1%
Capital allowances · Percentage of initial investment · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable202510.0%
Capital allowances · Percentage of initial investment · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable202516.3%
Capital allowances · Percentage of initial investment · Baseline · Fixed interest and inflation rates · Buildings · Not applicable202512.2%
Capital allowances · Percentage of initial investment · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable202515.8%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable202520.6%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Composite · Not applicable202515.1%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Inventories · Not applicable202512.0%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable202512.5%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable202515.3%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable202517.7%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Composite · Not applicable202516.7%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Inventories · Not applicable202516.7%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Buildings · Not applicable202515.9%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable202516.4%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable202529.6%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Composite · Not applicable202513.6%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Inventories · Not applicable20254.5%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable20256.1%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable202514.2%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable202519.3%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Composite · Not applicable202511.2%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Inventories · Not applicable202511.7%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Buildings · Not applicable20254.6%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable20259.3%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable202510.9%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Composite · Not applicable20259.6%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Inventories · Not applicable20258.8%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable20258.9%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable20259.6%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable20253.6%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Composite · Not applicable20253.3%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Inventories · Not applicable20253.4%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Buildings · Not applicable20253.1%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable20253.3%

OECD Corporate Tax Statistics, baseline scenario.

Administration self-reported metrics (ISORA)

Reported by the administration itself to the IMF/OECD/CIAT/IOTA International Survey on Revenue Administration. 1 = yes, 0 = no for policy questions.

IndicatorYearValue
Percentage of tax returns - Electronic, not prefilled - CIT202491.31764670323858
Percentage of tax returns - Electronic, not prefilled - PIT202479.47126011258588
Percentage of tax returns - Electronic, not prefilled - VAT2024100
Population per FTE20241803.125255988951
Labor force per FTE2024637.5801781206839
Corporate taxpayers per FTE in LTO/P20241.27609756097561
Active taxpayers on PIT register as percentage of Population20241.212895719758213
Active taxpayers on PIT register as percentage of Labor Force20243.43016138240572
Closing stock of collectable arrears as percentage of closing stock of arrears202413.82154441556901
CIT arrears as percentage of CIT collected20248.067810705372725
PIT arrears as percentage of PIT collected20242.5160320827974
PAYE arrears as percentage of PIT collected20240.3357890363923783
VAT arrears as percentage of VAT collected20248.501920528754098
Percentage of tax returns - Electronic, fully pre-filled deemed acceptance - CIT20210
Percentage of tax returns - Electronic, fully pre-filled confirmation required - CIT20210
Percentage of tax returns - Electronic, partially pre-filled with income and/or expense information - CIT20210
Percentage of tax returns - Electronic, fully pre-filled deemed acceptance - PIT20210
Percentage of tax returns - Electronic, fully pre-filled confirmation required - PIT20210
Percentage of tax returns - Electronic, partially pre-filled with income and/or expense information - PIT20210
Percentage of tax returns - Electronic, fully pre-filled deemed acceptance - VAT20210
Percentage of tax returns - Electronic, fully pre-filled confirmation required - VAT20210
Percentage of tax returns - Electronic, partially pre-filled with income and/or expense information - VAT20210
Additional assessments raised through all audits and verification actions as percentage of tax collections20246.72765865651932
Audit hit rate202494.89130266358833
Percentage of tax returns - Electronic, not prefilled - PAYE2024100
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - CIT20240
Percentage of tax returns - Electronic, prefilled, not modified by taxpayer - CIT20240
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - PIT20240
Percentage of tax returns - Electronic, prefilled not modified by taxpayer - PIT20240
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - PAYE20240
Percentage of tax returns - Electronic, prefilled not modified by taxpayer - PAYE20240
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - VAT20240
Percentage of tax returns - Electronic, prefilled not modified by taxpayer - VAT20240
Percentage of tax returns - Electronic, prefilled Total - CIT20240
Percentage of tax returns - Electronic, prefilled Total - PIT20240
Percentage of tax returns - Electronic, prefilled Total - PAYE20240
Percentage of tax returns - Electronic, prefilled Total - VAT20240
Availability of specific powers in legislation / regulation to assist in collecting tax arrears20221
On-time filing rate % - CIT202482.63480440086767
On-time filing rate % - PIT202484.43121554570178
On-time filing rate % - VAT202482.89129239599919
On-time filing rate % - PAYE202495.72360870594541
Administration pre-fills PIT returns or assessments20241
Categories of third party information used to pre-fill PIT returns or assessments-Income information: Other income20241
Categories of third party information used to pre-fill PIT returns or assessments-Income information: Wages and salaries20241
Categories of third party information used to pre-fill PIT returns or assessments-Income information: Interest20241
Categories of third party information used to pre-fill PIT returns or assessments-Income information: Dividends20241
Categories of third party information used to pre-fill PIT returns or assessments-Income information: Capital gains/losses20231
Categories of third party information used to pre-fill PIT returns or assessments-Taxpayer personal information20241
Administration conducts random audits20220
E-filing mandatory - CIT20221
E-filing mandatory - PIT20220
E-filing mandatory - Employer Withholdings20221
E-filing mandatory - VAT20221
E-payment mandatory - CIT20221
E-payment mandatory - PIT20220
E-payment mandatory - Employer Withholdings20221
E-payment mandatory - VAT20221
Employers withholding taxes on behalf of salaried employees20241
Percentage of payments received electronically-By number of payments2024100
Percentage of payments received electronically-By value of payments2024100
Cooperative compliance approach exists for -Large taxpayers20241
Cooperative compliance approach exists for -HNWI taxpayers20240
Cooperative compliance approach exists for -Other taxpayers20241
Most employees that have tax deducted through direct withholding required to file a return20240
Administration receives data from devices that register transactions20241
Administration uses electronic compliance checks as part of returns filing process20241
Administration has specialized audit staff for international tax issues20221
Administration has systems for importing, storing and managing third-party data - Customs data20220
Administration has systems for importing, storing and managing third-party data - Data from stock exchanges20220
Administration has systems for importing, storing and managing third-party data - Data from the Social Security Agency20220
Administration has systems for importing, storing and managing third-party data - Data from online (internet-based) vendors20220
Administration has systems for importing, storing and managing third-party data - Data from Utilities20220
Administration checks the quality of data reported by third parties on a systematic basis20221
Administration has systems for importing, storing and managing third-party data - Data on property ownership and sales20221
Administration undertakes fully automated compliance checks based on data matching/analysis20220
Administration measures the effectiveness of any compliance interventions undertaken20221
Administration has standards for auditor productivity20221

Tax technology survey answers (OECD ITTI)

QuestionAnswer
Personal income tax returns are automatically prefilled with income informationYes
Administration requires individuals to use an approved digital identity to access secure digital servicesYes
Administration requires businesses to use an approved digital identity to access secure digital servicesYes
Administration automatically prefills personal income tax returns with data that it has collectedYes
Administration automatically prefills corporate income tax returns with data that it has collectedNo
Administration automatically prefills value added tax returns with data that it has collectedNo
For certain personal income taxpayers, the administration prefills tax returns with all necessary data so that they do not need to change the returnNo
Digital identities provided for individuals are interoperable (if several bodies can provide a digital identity)Yes
Digital identities for businesses are interoperable (if several bodies can provide a digital identity)Yes
Approved digital identity offered by the administration for businesses can also be used to access secure digital services from another government bodyYes
Approved digital identity offered by the administration for businesses can also be used to access secure digital services from a private sector bodyYes
Approved digital identity offered by the administration for individuals can also be used to access secure digital services from another government bodyYes
Approved digital identity offered by the administration for individuals can also be used to access secure digital services from a private sector bodyYes
Estimated percentage of the individual taxpayer population that uses an approved digital identity to access secure digital services offered by the administration81-100%
Estimated percentage of the business taxpayer population that uses an approved digital identity to access secure digital services offered by the administration81-100%
Online marketplaces (incl. sharing and gig economy)No
Other online platforms, e.g. stock trading, currencies (incl. crypto).No
Taxpayer accounting systemsYes
E-invoicing systemsNo
Online cash registersYes
Other government entitiesYes
Private entities such as banks and insurance companiesYes
Other jurisdictions (beyond data received under CRS, FATCA and DAC)Yes
Administration has a comprehensive data management strategyNo
Administration assesses data quality of reported dataNo
Administration has in place a data ethics frameworkYes
Administration controls user data access and securityYes
Administration automatically detects unauthorised accessYes
Administration employs a Data Privacy OfficerNo
Administration has a cyber security unitYes
Administration hires external parties to test the security of its systemsYes
Administration uses artificial intelligence as part of the data governance processNo
Administration has big data capabilities with the necessary people, skills and infrastructureYes
Administration uses an enterprise-wide Business Intelligence and Visualisation toolYes
Administration uses analytics for real-time tax fraud detection and preventionYes
Underlying digital identity solution for individuals is built upon an existing domestic identity system or completely newExisting domestic identity system
Underlying digital identity solution for businesses is built upon an existing domestic identity system or completely newExisting domestic identity system
Cloud storageYes
Robotic process automationNo
Artificial intelligenceNo
Machine learningNo
Network analysisYes
DataOps approachNo
Industry, international or other framework was adopted for the development of the digital identity solution for individualsYes, for parts of the digital identity solution
Industry, international or other framework was adopted for the development of the digital identity solution for businessesYes, for parts of the digital identity solution
Digital identity solution for individuals can connect with foreign identity systemsNo
Digital identity solution for businesses can connect with foreign identity systemsNo
Digital identity for individuals created automatically or on requestOn request
Digital identity for businesses created automatically or on requestOn request
Meeting needed to finalise the process of receiving a digital identity for individualsNo
Meeting needed to finalise the process of receiving a digital identity for businessesNo
Individuals without ID-documents or birth certificates can receive a digital identity for the use of tax purposeNo
Authentication method applied to verify the digital identity when used onlineYes
Use of emerging and innovative technologies or solutions with respect to the main digital identity used by taxpayersNo
Administration offers online service for registering for tax (CIT)Yes
Administration offers online service for registering for tax (PIT)Yes
Administration offers online service for registering for tax (VAT)Yes
Administration offers online service for filing tax returns (CIT)Yes
Administration offers online service for filing tax returns (PIT)Yes
Administration offers online service for filing tax returns (VAT)Yes
Administration offers online service for making tax payments (CIT)Yes
Administration offers online service for making tax payments (PIT)Yes
Administration offers online service for making tax payments (VAT)Yes
Administration offers online service for requesting extensions of deadlines (filing and payment) (CIT)No
Administration offers online service for requesting extensions of deadlines (filing and payment) (PIT)No
Administration offers online service for requesting extensions of deadlines (filing and payment) (VAT)No
Administration offers online service for asking for tax payment arrangements (CIT)Yes
Administration offers online service for asking for tax payment arrangements (PIT)Yes
Administration offers online service for asking for tax payment arrangements (VAT)Yes
Administration offers online service for asking confidential enquiries in a secure environment (CIT)Yes
Administration offers online service for asking confidential enquiries in a secure environment (PIT)Yes
Administration offers online service for asking confidential enquiries in a secure environment (VAT)Yes
Administration offers online service for filing tax related objections (CIT)Yes
Administration offers online service for filing tax related objections (PIT)Yes
Administration offers online service for filing tax related objections (VAT)Yes
Administration offers online service for dealing with correspondence (CIT)Yes
Administration offers online service for dealing with correspondence (PIT)Yes
Administration offers online service for dealing with correspondence (VAT)Yes
Administration offers online service for uploading data into the tax administration's system (CIT)Yes
Administration offers online service for uploading data into the tax administration's system (PIT)Yes
Administration offers online service for uploading data into the tax administration's system (VAT)Yes
Administration offers specific approaches to those that do not have online accessYes
Administration offers facility for taxpayers to interact with virtual assistants, such as chatbotsYes
Administration uses artificial intelligence during interactions with taxpayers (other than virtual assistants)No
Administration offers services that follow a set of pre-programmed and automated service responses during interactions with taxpayers (other than virtual assistants)Yes
Administration makes a library of APIs publicly available for third party useYes
Administration has an enterprise data management (governance) system that allows taxpayer information be viewed across the administrationYes
Administration uses big data for analytical purposesYes
Administration uses artificial intelligence / machine learning as part of the big data analysisNo
Administration uses artificial intelligenceNo
Administration uses Distributed Ledger Technology, e.g. blockchain, in its taxation processesNo
Mobile appYes
Virtual assistant(s) follows a set of pre-programmed rules during interactions with taxpayersYes
Use of big data to: Identify trendsYes
Use of big data to: Policy forecastingYes
Use of big data to: Revenue forecastingYes
Use of big data to: Provide new servicesYes
Use of big data to: Other purposesYes