🇭🇷 Croatia

Europe & Central Asia · ISORA participant · ITTI survey participant

Croatia employs artificial intelligence and machine learning for risk scoring, alongside automated bulk data matching, in its tax enforcement practice. Statutory regulations include controlled foreign company rules, interest limitation provisions, and country-by-country reporting requirements. In 2021, the country's tax revenue amounted to 35.5% of its GDP.Auto-generated summary of the verified data below; every fact traces to a source on this page.

35.5%
tax-to-GDP, general govt (2021, OECD)
9/11
enforcement powers assessed

Where the tax bite lands (2021)

Tax revenue by category, % of GDP, general government — OECD Revenue Statistics (Global).

Taxes on income, profits and capital gains of individuals and corporations
5.1%
Social security contributions (SSC)
10.9%
Taxes on property
1.0%
Taxes on goods and services
18.6%

Who collects it (2021)

Level of government% of GDP
Central government20.1%
Social security funds10.9%
State/regional government4.3%
S13150.1%

Tax-to-GDP over time

2000201020192021
38.8%35.7%37.4%35.5%

General government, OECD Revenue Statistics (Global).

Headline statutory rates

As stated in PwC Worldwide Tax Summaries’ territory overview (fetched 2026-08-20) — the wording is PwC’s; source.

TaxHeadline rate as stated
Headline PIT rate10% to 36%, depending on the income type and the individual income recipient's place of residence or habitual abode in Croatia.
Headline CIT rate18 (10% for companies realising less than EUR 1 million in revenues)
Standard VAT rate25
Headline individual capital gains tax rate12
Headline corporate capital gains tax rateCapital gains are subject to the normal CIT rate.
WHT rates (%) (Dividends/Interest/Royalties)Resident: 0 / 0 / 0 (corporate); 12 / 12 / max. 24 (individuals); Non-resident: 10 / 15 / 15 (corporate);
Headline net wealth/worth tax rateNA
Headline inheritance tax rate4
Headline gift tax rate4 NA stands for Not Applicable (i.e. the territory does not have the indicated tax or requirement) NP stands for Not Provided (i.e. the information is not currently provided in this chart)

Enforcement powers

AI & machine-learning risk scoring  Yes — documented practice

Self-reported in the OECD Inventory of Tax Technology Initiatives (2024 Global Survey on Digitalisation).

Survey question "Administration uses artificial intelligence" — answer: Yes

Source: OECD Inventory of Tax Technology InitiativesOECD / IMF survey data · derived from the administration’s own survey answer

Automated bulk data matching  Yes — documented practice

Self-reported to ISORA (International Survey on Revenue Administration), FY2022.

ISORA indicator "Administration undertakes fully automated compliance checks based on data matching/analysis" — value: Yes

Source: IMF ISORA — International Survey on Revenue AdministrationOECD / IMF survey data · derived from the administration’s own survey answer

Digital platform reporting  Yes — statutory power

As an EU member state, bound by Council Directive (EU) 2021/514 (DAC7) to require digital platform operators to collect, verify and report sellers’ income to the tax authority, applicable from 1 January 2023. National implementing law varies; this claim records the EU-law obligation, not a particular national statute.

Member States shall adopt and publish, by 31 December 2022, the laws, regulations and administrative provisions necessary to comply with this Directive.

Source: Council Directive (EU) 2021/514 (DAC7) — reporting by digital platform operatorsOfficial source · quote machine-verified 2026-08-25

Crypto-asset reporting  Yes — statutory power

As an EU member state, bound by Council Directive (EU) 2023/2226 (DAC8) to require crypto-asset service providers to report users and transactions to the tax authority, applicable from 1 January 2026. National implementing law varies; this claim records the EU-law obligation, not a particular national statute.

Member States shall adopt and publish, by 31 December 2025, the laws, regulations and administrative provisions necessary to comply with this Directive.

Source: Council Directive (EU) 2023/2226 (DAC8) — reporting by crypto-asset service providersOfficial source · quote machine-verified 2026-08-25

Citizenship-based taxation  No — power absent

Croatia taxes individuals by residence, not citizenship (PwC Worldwide Tax Summaries).

Resident taxpayers are subject to worldwide taxation in Croatia. Non-resident taxpayers are liable to pay tax in Croatia on Croatian-source income.

Source: PwC Worldwide Tax Summaries — CroatiaProfessional / legal analysis · quote machine-verified 2026-08-25

Controlled foreign company (CFC) rules  Yes — statutory power

Recorded in the OECD Corporate Tax Statistics anti-avoidance rules dataset (2026).

OECD Corporate Tax Statistics: "Is there a controlled foreign company rule in place? · Not applicable" — Yes

Source: OECD Corporate Tax StatisticsOECD / IMF survey data · derived from the administration’s own survey answer

Interest limitation rules  Yes — statutory power

Recorded in the OECD Corporate Tax Statistics anti-avoidance rules dataset (2026).

OECD Corporate Tax Statistics: "Is there an interest limitation rule in place? · Regime 1" — Yes

Source: OECD Corporate Tax StatisticsOECD / IMF survey data · derived from the administration’s own survey answer

Country-by-country reporting  Yes — statutory power

Recorded in the OECD Corporate Tax Statistics anti-avoidance rules dataset (0).

OECD Corporate Tax Statistics: "Is there a country-by-country reporting law in place?" — Yes

Source: OECD Corporate Tax StatisticsOECD / IMF survey data · derived from the administration’s own survey answer

Public naming of non-compliant taxpayers  No — power absent

Self-reported to ISORA (International Survey on Revenue Administration), FY2022.

ISORA indicator "Administration is empowered to make public details of some / all taxpayers subject to administrative penalties imposed for non-disclosure" — value: No

Source: IMF ISORA — International Survey on Revenue AdministrationOECD / IMF survey data · derived from the administration’s own survey answer

Anti-avoidance regime detail (OECD Corporate Tax Statistics)

OECD-curated descriptions of this jurisdiction’s CFC, interest-limitation, CbCR and IP-regime rules.

CFC rules13 data points
Is there a controlled foreign company rule in place? · Regime 1Yes
Is there a controlled foreign company rule in place? · Not applicableYes
Controlled foreign company rule · Regime 1Controlled foreign company rule (implementation of ATAD 1 from 2019) Croatian Tax Administration shall treat an entity, or a permanent establishment of which the profits are not subject to tax or are exempt from tax in other Member State of the EU, as a controlled foreign company where the following conditions are met: (a) in the case of an entity, the taxpayer by itself, or together with its ass…
Controlled foreign company rule · Not applicableControlled foreign company rule (implementation of ATAD 1 from 2019) Croatian Tax Administration shall treat an entity, or a permanent establishment of which the profits are not subject to tax or are exempt from tax in other Member State of the EU, as a controlled foreign company where the following conditions are met: (a) in the case of an entity, the taxpayer by itself, or together with i…
Significant controlled foreign company exemption and exclusion requirements · Regime 1Controlled foreign company rule (implementation of ATAD 1 from 2019) ETR 50% compared with Croatia : the actual corporate tax paid on its profits by the entity or permanent establishment is lower than the difference between the corporate tax that would have been charged on the entity or permanent establishment under the applicable corporate tax system in the Croatia of the taxpayer and the actual…
Significant controlled foreign company exemption and exclusion requirements · Not applicableRelevant revenue accounts for one third or less of the total revenue of the entity or permanent establishment, the entity or permanent establishment shall not be treated as a controlled foreign company. Financial undertaking shall not be treated as controlled foreign company if one third or less of the relevant revenue comes from transactions with the taxpayer or its associated companies. This …
Controlled foreign company income · Not applicableWhere an entity or permanent establishment is treated as a controlled foreign company on the basis of the test the taxpayer shall include in the tax base the non-distributed income of the entity or the income of the permanent establishment which is derived from the following categories: 1. interest or any other income generated by financial assets; 2. royalties or any other income generated from i…
Substantial activity requirements description · Not applicableCFC rules shall not apply where the controlled foreign company carries on a substantive economic activity supported by staff, equipment, assets and premises, as evidenced by relevant facts and circumstances
Substantial activity requirements · Regime 1(Yes) Controlled foreign company rule (implementation of ATAD 1 from 2019) This point shall not apply where the controlled foreign company carries on a substantive economic activity supported by staff, equipment, assets and premises, as evidenced by relevant facts and circumstances.
Substantial activity requirements · Not applicableYes
Trigger rate for controlled foreign company rule · Not applicableYes, in the manner described, but taking into account that the regular tax rate is 18% or 10% Profit Tax Act, Article 30b(1): Controlled foreign company of a taxpayer is any entity in any organisational and legal form or a permanent establishment situated in another state whose profit is not liable to taxation or is tax exempt in that state if the following conditions have been met: 1. in the cas…
Year of introduction of the controlled foreign company rule · Regime 12019
Year of introduction of the controlled foreign company rule · Not applicable2019
Interest limitation41 data points
Number of years allowed under carry forward/back. · Regime 1Three
Number of years allowed under carry forward/back. · Rule 1Three
Do any loss carry-back or carry-forward provisions apply? · Regime 1Yes
Do any loss carry-back or carry-forward provisions apply? · Rule 1Yes
Is a de minimis threshold present? · Regime 1Yes
Is a de minimis threshold present? · Rule 1Yes
Any other exclusions? · Regime 1No
Any other exclusions? · Rule 1No
Exclusions based on payer characteristics? · Regime 1Yes
Exclusions based on payer characteristics? · Rule 1Yes
Exclusions based on payment characteristics? · Regime 1No
Exclusions based on payment characteristics? · Rule 1No
Exclusions based on recipient characteristics? · Regime 1Yes
Exclusions based on recipient characteristics? · Rule 1Yes
Financial accounting measure applied to rule · Regime 1interest-to-EBITDA
Financial accounting measure applied to rule · Rule 1interest-to-EBITDA
Is there a group ratio rule or similar type of rule in place? · Regime 1No
Is there a group ratio rule or similar type of rule in place? · Rule 1No
Is there an interest limitation rule in place? · Regime 1Yes
Is there an interest limitation rule in place? · Rule 1Yes
Can interest be recharacterised as a dividend? · Regime 1No
Can interest be recharacterised as a dividend? · Rule 1No
Is the rule is applicable to net or gross interest expensing? · Regime 1net interest expenses
Is the rule is applicable to net or gross interest expensing? · Rule 1net interest expenses
Other mechanisms for providing taxpayers with relief where the MNE group has high levels of third party interest expense. · Regime 1The rule in Article 30.a of the Profit Tax Act applies to all loans, received from both related and unrelated persons. EBITDA is determined at the level of each individual taxpayer. While Article 8 and Article 14 apply only to related persons.
Other mechanisms for providing taxpayers with relief where the MNE group has high levels of third party interest expense. · Rule 1The rule in Article 30.a of the Profit Tax Act applies to all loans, received from both related and unrelated persons. EBITDA is determined at the level of each individual taxpayer. While Article 8 and Article 14 apply only to related persons.
Is the rule applicable to related party debt? · Regime 1Yes
Is the rule applicable to related party debt? · Rule 1Yes
Description of interest limitation rule · Regime 1Beps measure 4 was transferred into Article 30a of the Profit Tax Act, following Council Directive (EU) 2016/1164 of 12 July 2016 on laying down rules against tax avoidance practices that directly affect the functioning of the internal market. As it is prescribed in the Council Directive (EU) 2016/1164 we apply EBITDA ratio and the deminimis rule. Taxpayer may establish the exceeding borrowing…
Description of interest limitation rule · Rule 1Beps measure 4 was transferred into Article 30a of the Profit Tax Act, following Council Directive (EU) 2016/1164 of 12 July 2016 on laying down rules against tax avoidance practices that directly affect the functioning of the internal market. As it is prescribed in the Council Directive (EU) 2016/1164 we apply EBITDA ratio and the deminimis rule. Taxpayer may establish the exceeding borrowing c…
Type of interest limitation rule · Regime 1Fixed ratio rule
Type of interest limitation rule · Rule 1Fixed ratio rule
Financial ratio referenced · Regime 130% EBITDA
Financial ratio referenced · Rule 130% EBITDA
Is the rule is applicable to third party debt? · Regime 1Yes
Is the rule is applicable to third party debt? · Rule 1Yes
Description of targeted rules · Regime 1In addition to BEPS 4 rules, the Profit Tax Act contains two other rules on the non-recognition of interest expenses, but only in the case of loans received from a related party. Articles 8 and 14 The Profit Tax Act. Article (8) (1) Interest from article 7, paragraph 1, item 11 of this Act shall include interest for loans accepted from shareholders or company members holding at least 25% of t…
Description of targeted rules · Rule 1In addition to BEPS 4 rules, the Profit Tax Act contains two other rules on the non-recognition of interest expenses, but only in the case of loans received from a related party. Articles 8 and 14 The Profit Tax Act. Article (8) (1) Interest from article 7, paragraph 1, item 11 of this Act shall include interest for loans accepted from shareholders or company members holding at least 25% of the …
Are there targeted rules to address specific risks not addressed by the general rule? · Regime 1Yes
Are there targeted rules to address specific risks not addressed by the general rule? · Rule 1Yes
Year of introduction of the interest limitation rule · Rule 12019
Country-by-country reporting4 data points
Is there a country-by-country reporting law in place?Yes
Deadline by which filings must be submitted12 months
Reports are required for MNEs with annual revenues aboveEUR 750 million
Headquarter jurisidiction filing required from01-Jan-16

Effective corporate tax rates

MeasureYearRate
Capital allowances · Percentage of initial investment · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable202516.1%
Capital allowances · Percentage of initial investment · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable202512.1%
Capital allowances · Percentage of initial investment · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable202515.1%
Capital allowances · Percentage of initial investment · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable202517.0%
Capital allowances · Percentage of initial investment · Baseline · Fixed interest and inflation rates · Buildings · Not applicable202514.6%
Capital allowances · Percentage of initial investment · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable202516.5%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable202518.0%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Composite · Not applicable202517.7%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Inventories · Not applicable202520.7%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable202515.5%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable202516.6%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable202516.3%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Composite · Not applicable202516.2%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Inventories · Not applicable202517.6%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Buildings · Not applicable202515.1%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable202515.6%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable202522.5%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Composite · Not applicable202518.2%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Inventories · Not applicable202557.0%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable2025-10.9%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable20254.0%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable20258.0%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Composite · Not applicable20256.9%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Inventories · Not applicable202519.0%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Buildings · Not applicable2025-1.5%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable20252.2%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable20252.3%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Composite · Not applicable20252.2%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Inventories · Not applicable20252.9%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable20251.7%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable20252.0%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable20253.2%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Composite · Not applicable20253.2%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Inventories · Not applicable20253.6%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Buildings · Not applicable20253.0%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable20253.1%

OECD Corporate Tax Statistics, baseline scenario.

Administration self-reported metrics (ISORA)

Reported by the administration itself to the IMF/OECD/CIAT/IOTA International Survey on Revenue Administration. 1 = yes, 0 = no for policy questions.

IndicatorYearValue
Percentage of tax returns - Electronic, not prefilled - CIT202496.94911173405335
Percentage of tax returns - Electronic, not prefilled - PIT202479.94196900035203
Percentage of tax returns - Electronic, not prefilled - VAT202499.96156196709175
Population per FTE20241074.541411895497
Labor force per FTE2024481.7595886603669
Corporate taxpayers per FTE in LTO/P202410.94186046511628
Active taxpayers on PIT register as percentage of Population202454.15022502715845
Active taxpayers on PIT register as percentage of Labor Force2024120.7794522926713
Closing stock of collectable arrears as percentage of closing stock of arrears20240.226260272557042
CIT arrears as percentage of CIT collected20247.87587651918015
PIT arrears as percentage of PIT collected202410.67470820471118
PAYE arrears as percentage of PIT collected2024
VAT arrears as percentage of VAT collected20243.251762315953901
Percentage of tax returns - Electronic, fully pre-filled deemed acceptance - CIT20210
Percentage of tax returns - Electronic, fully pre-filled confirmation required - CIT20210
Percentage of tax returns - Electronic, partially pre-filled with income and/or expense information - CIT20210
Percentage of tax returns - Electronic, fully pre-filled deemed acceptance - PIT20210
Percentage of tax returns - Electronic, fully pre-filled confirmation required - PIT20210
Percentage of tax returns - Electronic, partially pre-filled with income and/or expense information - PIT20210
Percentage of tax returns - Electronic, fully pre-filled deemed acceptance - VAT20210
Percentage of tax returns - Electronic, fully pre-filled confirmation required - VAT20210
Percentage of tax returns - Electronic, partially pre-filled with income and/or expense information - VAT20210
Additional assessments raised through all audits and verification actions as percentage of tax collections20240.7035888590003367
Audit hit rate202483.09002433090023
Percentage of tax returns - Electronic, not prefilled - PAYE2024
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - CIT20240
Percentage of tax returns - Electronic, prefilled, not modified by taxpayer - CIT20240
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - PIT20240
Percentage of tax returns - Electronic, prefilled not modified by taxpayer - PIT20240
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - PAYE2024
Percentage of tax returns - Electronic, prefilled not modified by taxpayer - PAYE2024
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - VAT20240
Percentage of tax returns - Electronic, prefilled not modified by taxpayer - VAT20240
Percentage of tax returns - Electronic, prefilled Total - CIT20240
Percentage of tax returns - Electronic, prefilled Total - PIT20240
Percentage of tax returns - Electronic, prefilled Total - PAYE2024
Percentage of tax returns - Electronic, prefilled Total - VAT20240
Availability of specific powers in legislation / regulation to assist in collecting tax arrears20221
Administrative sanctions for taxpayer non-disclosure - Common administrative penalty framework for non-disclosure across the major tax types20221
Administrative sanctions for taxpayer non-disclosure - Penalties imposed generally take account of taxpayers' culpability (i.e. degree of blame)20221
Administrative sanctions for taxpayer non-disclosure - Administration is empowered to remit / reduce penalties in appropriate circumstances20220
Administrative sanctions for taxpayer non-disclosure - Administration is empowered to make public details of some / all taxpayers subject to administrative penalties imposed for non-disclosure20220
On-time filing rate % - CIT202492.0709222246544
On-time filing rate % - PIT202491.351988681025
On-time filing rate % - VAT202491.19405379391476
On-time filing rate % - PAYE2024
Administration pre-fills PIT returns or assessments20241
Categories of third party information used to pre-fill PIT returns or assessments-Income information: Other income20241
Categories of third party information used to pre-fill PIT returns or assessments-Income information: Wages and salaries20241
Categories of third party information used to pre-fill PIT returns or assessments-Income information: Pension20241
Categories of third party information used to pre-fill PIT returns or assessments-Income information: Interest20241
Categories of third party information used to pre-fill PIT returns or assessments-Income information: Dividends20241
Categories of third party information used to pre-fill PIT returns or assessments-Income information: Capital gains/losses20241
Categories of third party information used to pre-fill PIT returns or assessments-Taxpayer personal information20241
Administration conducts random audits20220
E-filing mandatory - CIT20221
E-filing mandatory - PIT20220
E-filing mandatory - Employer Withholdings20221
E-filing mandatory - VAT20221
E-payment mandatory - CIT20220
E-payment mandatory - PIT20220
E-payment mandatory - Employer Withholdings20220
E-payment mandatory - VAT20220
Employers withholding taxes on behalf of salaried employees20241
Percentage of payments received electronically-By number of payments2024
Percentage of payments received electronically-By value of payments2024
Cooperative compliance approach exists for -Large taxpayers20241
Cooperative compliance approach exists for -HNWI taxpayers20240
Cooperative compliance approach exists for -Other taxpayers20241
Most employees that have tax deducted through direct withholding required to file a return20240
Administration receives data from devices that register transactions20241
Administration uses electronic compliance checks as part of returns filing process20241
Administration has specialized audit staff for international tax issues20220
Administration has systems for importing, storing and managing third-party data - Customs data20221
Administration has systems for importing, storing and managing third-party data - Data from stock exchanges20221
Administration has systems for importing, storing and managing third-party data - Data from the Social Security Agency20221
Administration has systems for importing, storing and managing third-party data - Data from online (internet-based) vendors20220
Administration has systems for importing, storing and managing third-party data - Data from Utilities20220
Administration checks the quality of data reported by third parties on a systematic basis20221
Administration has systems for importing, storing and managing third-party data - Data on property ownership and sales20221
Administration undertakes fully automated compliance checks based on data matching/analysis20221
Administration undertakes fully automated compliance checks - compliance issues automatically communicated to taxpayer20221
Administration measures the effectiveness of any compliance interventions undertaken20220
Administration has standards for auditor productivity20221

Tax technology survey answers (OECD ITTI)

QuestionAnswer
Personal income tax returns are automatically prefilled with income informationYes
Personal income tax returns are automatically prefilled with expense/allowance informationYes
Administration requires individuals to use an approved digital identity to access secure digital servicesYes
Administration requires businesses to use an approved digital identity to access secure digital servicesYes
Administration automatically prefills personal income tax returns with data that it has collectedYes
Administration automatically prefills corporate income tax returns with data that it has collectedNo
Administration automatically prefills value added tax returns with data that it has collectedNo
For certain personal income taxpayers, the administration prefills tax returns with all necessary data so that they do not need to change the returnYes
Digital identities provided for individuals are interoperable (if several bodies can provide a digital identity)Yes
Digital identities for businesses are interoperable (if several bodies can provide a digital identity)Yes
Estimated percentage of the individual taxpayer population that uses an approved digital identity to access secure digital services offered by the administration81-100%
Estimated percentage of the business taxpayer population that uses an approved digital identity to access secure digital services offered by the administration81-100%
Online marketplaces (incl. sharing and gig economy)No
Other online platforms, e.g. stock trading, currencies (incl. crypto).No
Taxpayer accounting systemsNo
E-invoicing systemsNo
Online cash registersNo
Other government entitiesNo
Private entities such as banks and insurance companiesNo
Other jurisdictions (beyond data received under CRS, FATCA and DAC)No
Administration has a comprehensive data management strategyNo
Administration assesses data quality of reported dataNo
Administration has in place a data ethics frameworkYes
Administration controls user data access and securityYes
Administration automatically detects unauthorised accessYes
Administration employs a Data Privacy OfficerYes
Administration has a cyber security unitNo
Administration hires external parties to test the security of its systemsYes
Administration uses artificial intelligence as part of the data governance processNo
Administration has big data capabilities with the necessary people, skills and infrastructureYes
Administration uses an enterprise-wide Business Intelligence and Visualisation toolYes
Administration uses analytics for real-time tax fraud detection and preventionNo
Underlying digital identity solution for individuals is built upon an existing domestic identity system or completely newExisting domestic identity system
Underlying digital identity solution for businesses is built upon an existing domestic identity system or completely newExisting domestic identity system
Cloud storageYes
Robotic process automationNo
Artificial intelligenceNo
Machine learningNo
Network analysisNo
DataOps approachNo
Automated provision of personalised information to stakeholdersNo
Virtual assistantsYes
Risk assessment processesNo
Detection of tax evasion and fraudNo
Assistance of tax officials in making administrative decisionsNo
Making recommendations for actionsNo
Making of final administrative decisionsNo
Dispute resolutionNo
To ensure the integrity of tax administration systems / processesNo
Other use casesNo
Administration reviews artificial intelligence source codeNo
Administration reviews artificial intelligence input informationYes
Administration probes and tests artificial intelligence responsesYes
Administration monitors artificial intelligence outputsYes
Administration takes other approachesNo
Third party reviews artificial intelligence source codeNo
Third party reviews artificial intelligence input informationNo
Third party probes and tests artificial intelligence responsesNo
Third party monitors artificial intelligence outputsNo
Third party takes other approachesNo
Industry, international or other framework was adopted for the development of the digital identity solution for individualsYes, for the whole digital identity solution
Industry, international or other framework was adopted for the development of the digital identity solution for businessesYes, for the whole digital identity solution
Digital identity solution for individuals can connect with foreign identity systemsYes
Digital identity solution for businesses can connect with foreign identity systemsYes
Digital identity for individuals created automatically or on requestOn request
Digital identity for businesses created automatically or on requestOn request
Meeting needed to finalise the process of receiving a digital identity for individualsSometimes
Meeting needed to finalise the process of receiving a digital identity for businessesSometimes
Individuals without ID-documents or birth certificates can receive a digital identity for the use of tax purposeYes, via the use of private means of identification, e.g. bank cards
Authentication method applied to verify the digital identity when used onlineYes
Use of emerging and innovative technologies or solutions with respect to the main digital identity used by taxpayersNo
Administration offers online service for registering for tax (CIT)Yes
Administration offers online service for registering for tax (PIT)Yes
Administration offers online service for registering for tax (VAT)Yes
Administration offers online service for filing tax returns (CIT)Yes
Administration offers online service for filing tax returns (PIT)Yes
Administration offers online service for filing tax returns (VAT)Yes
Administration offers online service for making tax payments (CIT)No
Administration offers online service for making tax payments (PIT)No
Administration offers online service for making tax payments (VAT)No
Administration offers online service for requesting extensions of deadlines (filing and payment) (CIT)Yes
Administration offers online service for requesting extensions of deadlines (filing and payment) (PIT)Yes
Administration offers online service for requesting extensions of deadlines (filing and payment) (VAT)Yes
Administration offers online service for asking for tax payment arrangements (CIT)Yes
Administration offers online service for asking for tax payment arrangements (PIT)Yes
Administration offers online service for asking for tax payment arrangements (VAT)Yes
Administration offers online service for asking confidential enquiries in a secure environment (CIT)Yes
Administration offers online service for asking confidential enquiries in a secure environment (PIT)Yes
Administration offers online service for asking confidential enquiries in a secure environment (VAT)Yes
Administration offers online service for filing tax related objections (CIT)Yes
Administration offers online service for filing tax related objections (PIT)Yes
Administration offers online service for filing tax related objections (VAT)Yes
Administration offers online service for dealing with correspondence (CIT)Yes
Administration offers online service for dealing with correspondence (PIT)Yes
Administration offers online service for dealing with correspondence (VAT)Yes
Administration offers online service for uploading data into the tax administration's system (CIT)Yes
Administration offers online service for uploading data into the tax administration's system (PIT)Yes
Administration offers online service for uploading data into the tax administration's system (VAT)Yes
Administration offers specific approaches to those that do not have online accessNo
Administration offers facility for taxpayers to interact with virtual assistants, such as chatbotsYes
Administration uses artificial intelligence during interactions with taxpayers (other than virtual assistants)No
Administration offers services that follow a set of pre-programmed and automated service responses during interactions with taxpayers (other than virtual assistants)No
Administration makes a library of APIs publicly available for third party useYes
Jurisdiction simplified tax rules to allow for the prefilling of returns with all necessary dataYes
Administration has an enterprise data management (governance) system that allows taxpayer information be viewed across the administrationNo
Administration uses big data for analytical purposesYes
Administration uses artificial intelligence / machine learning as part of the big data analysisNo
Administration uses artificial intelligenceYes
Limitations exist on the use of artificial intelligenceYes
Administration has an ethical framework for the application of artifical intelligenceNo
Administration uses Distributed Ledger Technology, e.g. blockchain, in its taxation processesNo
Virtual assistant(s) follows a set of pre-programmed rules during interactions with taxpayersYes
Use of big data to: Improve complianceYes