🇦🇿 Azerbaijan

Europe & Central Asia · ISORA participant · ITTI survey participant

Azerbaijan employs artificial intelligence and machine learning for risk scoring in practice and has statutory provisions for controlled foreign companies, interest limitation rules, and country-by-country reporting. In 2022, the country's tax revenue amounted to 19.6% of GDP. Automated bulk data matching is not utilized.Auto-generated summary of the verified data below; every fact traces to a source on this page.

19.6%
tax-to-GDP, general govt (2022, OECD)
7/11
enforcement powers assessed

Where the tax bite lands (2022)

Tax revenue by category, % of GDP, general government — OECD Revenue Statistics (Global).

Taxes on income, profits and capital gains of individuals and corporations
7.5%
Social security contributions (SSC)
4.2%
Taxes on property
0.2%
Taxes on goods and services
7.6%
Other taxes
0.2%

Who collects it (2022)

Level of government% of GDP
Central government15.5%
Social security funds4.2%

Tax-to-GDP over time

20192022
18.1%19.6%

General government, OECD Revenue Statistics (Global).

Headline statutory rates

As stated in PwC Worldwide Tax Summaries’ territory overview (fetched 2026-08-20) — the wording is PwC’s; source.

TaxHeadline rate as stated
Headline PIT rate25
Headline CIT rate20
Standard VAT rate18
Headline individual capital gains tax rate25
Headline corporate capital gains tax rateCapital gains are subject to the normal profit tax rate.
WHT rates (%) (Dividends/Interest/Royalties)Resident: 5 / 10 / 14; Non-resident: 5 / 10 / 14
Headline net wealth/worth tax rateNP
Headline inheritance tax rateExempted if received by immediate family members; otherwise, 25%.
Headline gift tax rateExempted if received by immediate family members; otherwise, 25%. NA stands for Not Applicable (i.e. the territory does not have the indicated tax or requirement) NP stands for Not Provided (i.e. the information is not currently provided in this chart)

Enforcement powers

AI & machine-learning risk scoring  Yes — documented practice

Self-reported in the OECD Inventory of Tax Technology Initiatives (2024 Global Survey on Digitalisation).

Survey question "Administration uses artificial intelligence" — answer: Yes

Source: OECD Inventory of Tax Technology InitiativesOECD / IMF survey data · derived from the administration’s own survey answer

Automated bulk data matching  No — power absent

Self-reported to ISORA (International Survey on Revenue Administration), FY2022.

ISORA indicator "Administration undertakes fully automated compliance checks based on data matching/analysis" — value: No

Source: IMF ISORA — International Survey on Revenue AdministrationOECD / IMF survey data · derived from the administration’s own survey answer

Crypto-asset reporting  Partial / committed

Listed by the OECD Global Forum as committed to implement the Crypto-Asset Reporting Framework in time for first exchanges by 2027 (list updated 17 June 2025).

sdictions undertaking first exchanges by 2027 (52) Austria, Azerbaijan, Belgium

Source: OECD Global Forum — Jurisdictions committed to implement the Crypto-Asset Reporting FrameworkOfficial source · quote machine-verified 2026-08-25

Controlled foreign company (CFC) rules  Yes — statutory power

Recorded in the OECD Corporate Tax Statistics anti-avoidance rules dataset (2026).

OECD Corporate Tax Statistics: "Is there a controlled foreign company rule in place? · Not applicable" — Yes

Source: OECD Corporate Tax StatisticsOECD / IMF survey data · derived from the administration’s own survey answer

Interest limitation rules  Yes — statutory power

Recorded in the OECD Corporate Tax Statistics anti-avoidance rules dataset (2026).

OECD Corporate Tax Statistics: "Is there an interest limitation rule in place? · Regime 1" — Yes

Source: OECD Corporate Tax StatisticsOECD / IMF survey data · derived from the administration’s own survey answer

Country-by-country reporting  Yes — statutory power

Recorded in the OECD Corporate Tax Statistics anti-avoidance rules dataset (0).

OECD Corporate Tax Statistics: "Is there a country-by-country reporting law in place?" — Yes

Source: OECD Corporate Tax StatisticsOECD / IMF survey data · derived from the administration’s own survey answer

Public naming of non-compliant taxpayers  No — power absent

Self-reported to ISORA (International Survey on Revenue Administration), FY2022.

ISORA indicator "Administration is empowered to make public details of some / all taxpayers subject to administrative penalties imposed for non-disclosure" — value: No

Source: IMF ISORA — International Survey on Revenue AdministrationOECD / IMF survey data · derived from the administration’s own survey answer

Anti-avoidance regime detail (OECD Corporate Tax Statistics)

OECD-curated descriptions of this jurisdiction’s CFC, interest-limitation, CbCR and IP-regime rules.

CFC rules7 data points
Is there a controlled foreign company rule in place? · Not applicableYes
Controlled foreign company rule · Not applicableAccording to Article 14-2.1. of Tax Code of the Republic of Azerbaijan for taxation purposes, the profit of an enterprise that is not considered a resident of the Republic of Azerbaijan and is registered in countries (territories) with preferential taxation shall be subject to taxation in the Republic of Azerbaijan in the following cases: 14-2.1.1. If a person considered a resident of the Republ…
Significant controlled foreign company exemption and exclusion requirements · Not applicableThe following income derived from a controlled foreign enterprise shall not be included in the taxable income of the controlled foreign enterprise: 14-2.4.1. Dividends received from the controlled foreign enterprise; 14-2.4.2. Where the resident enterprise is a subsidiary of the controlled foreign enterprise, the portion of the consolidated profit of the controlled foreign enterprise attributabl…
Substantial activity requirements description · Not applicableFor the purposes of the Controlled Foreign Company (CFC) rules in Azerbaijan, the “substantial requirements” refer to the need for a foreign entity to demonstrate genuine economic substance in its country of incorporation in order to avoid being treated as a CFC for Azerbaijani tax purposes. Please refer to Tax Code 14-2
Substantial activity requirements · Not applicableYes
Trigger rate for controlled foreign company rule · Not applicableapplying the rules when the foreign income is taxed less than 75% of the 20% CIT rate would result in applying a trigger rate of 20%.
Year of introduction of the controlled foreign company rule · Not applicable2022
Interest limitation37 data points
Do any loss carry-back or carry-forward provisions apply? · Regime 1No
Do any loss carry-back or carry-forward provisions apply? · Rule 1No
Is a de minimis threshold present? · Regime 10
Is a de minimis threshold present? · Rule 10
Any other exclusions? · Regime 1Yes
Any other exclusions? · Rule 1Yes
Exclusions based on payer characteristics? · Regime 1Yes
Exclusions based on payer characteristics? · Rule 1Yes
Exclusions based on payment characteristics? · Regime 1No
Exclusions based on payment characteristics? · Rule 1No
Exclusions based on recipient characteristics? · Regime 1Yes
Exclusions based on recipient characteristics? · Rule 1Yes
Financial accounting measure applied to rule · Regime 1debt-to-equity
Financial accounting measure applied to rule · Rule 1debt-to-equity
Is there a group ratio rule or similar type of rule in place? · Regime 1No
Is there a group ratio rule or similar type of rule in place? · Rule 1No
Is there an interest limitation rule in place? · Regime 1Yes
Is there an interest limitation rule in place? · Rule 1Yes
Can interest be recharacterised as a dividend? · Regime 1No
Can interest be recharacterised as a dividend? · Rule 1No
Is the rule is applicable to net or gross interest expensing? · Regime 1Gross
Is the rule is applicable to net or gross interest expensing? · Rule 1Gross interest expense
Other mechanisms for providing taxpayers with relief where the MNE group has high levels of third party interest expense. · Regime 1If there are no group ratio rules, Azerbaijani tax legislation does not currently provide a specific alternative mechanism to grant relief in cases where an MNE group has high levels of third?party interest expense. The thin capitalisation provisions apply primarily to related?party debt, and interest deductibility on such loans is limited where debt?to?equity thresholds are exceeded. Interest on …
Other mechanisms for providing taxpayers with relief where the MNE group has high levels of third party interest expense. · Rule 1If there are no group ratio rules, Azerbaijani tax legislation does not currently provide a specific alternative mechanism to grant relief in cases where an MNE group has high levels of third‑party interest expense. The thin capitalisation provisions apply primarily to related‑party debt, and interest deductibility on such loans is limited where debt‑to‑equity thresholds are exceeded. Interest on …
Is the rule applicable to related party debt? · Regime 1No
Is the rule applicable to related party debt? · Rule 1No
Description of interest limitation rule · Regime 1Article 110.1 and 110.3 of the Tax Code: 110.1. With respect to loans obtained from abroad, as well as interest paid between related parties, the actual amount of interest (or the amount of interest payable when using an accrual method) may be deducted from income in the period to which the interest relates, provided that such amount does not exceed 125 percent of the average interest rate on int…
Description of interest limitation rule · Rule 1Article 110.1 and 110.3 of the Tax Code: 110.1. With respect to loans obtained from abroad, as well as interest paid between related parties, the actual amount of interest (or the amount of interest payable when using an accrual method) may be deducted from income in the period to which the interest relates, provided that such amount does not exceed 125 percent of the average interest rate on inte…
Type of interest limitation rule · Regime 1Thin capitalisation
Type of interest limitation rule · Rule 1Thin capitalisation
Financial ratio referenced · Regime 18.4027777777777785E-2
Financial ratio referenced · Rule 12:1
Is the rule is applicable to third party debt? · Regime 1No
Is the rule is applicable to third party debt? · Rule 1No
Are there targeted rules to address specific risks not addressed by the general rule? · Regime 1No
Are there targeted rules to address specific risks not addressed by the general rule? · Rule 1No
Year of introduction of the interest limitation rule · Rule 12018
Country-by-country reporting4 data points
Is there a country-by-country reporting law in place?Yes
Deadline by which filings must be submitted12 months
Reports are required for MNEs with annual revenues aboveEUR 750 million
Headquarter jurisidiction filing required from01-Jan-24

Effective corporate tax rates

MeasureYearRate
Capital allowances · Percentage of initial investment · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable20256.9%
Capital allowances · Percentage of initial investment · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable20255.4%
Capital allowances · Percentage of initial investment · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable202511.0%
Capital allowances · Percentage of initial investment · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable202514.3%
Capital allowances · Percentage of initial investment · Baseline · Fixed interest and inflation rates · Buildings · Not applicable202512.7%
Capital allowances · Percentage of initial investment · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable202517.0%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable202536.5%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Composite · Not applicable202520.9%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Inventories · Not applicable202517.3%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable202513.4%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable202516.2%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable202528.0%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Composite · Not applicable202521.0%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Inventories · Not applicable202519.1%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Buildings · Not applicable202517.9%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable202518.8%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable202563.9%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Composite · Not applicable202527.0%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Inventories · Not applicable202518.7%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable20259.4%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable202516.2%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable202592.0%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Composite · Not applicable202532.9%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Inventories · Not applicable202517.5%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Buildings · Not applicable20257.5%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable202514.7%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable202517.4%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Composite · Not applicable202513.5%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Inventories · Not applicable202512.6%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable202511.6%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable202512.3%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable20255.8%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Composite · Not applicable20254.0%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Inventories · Not applicable20253.5%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Buildings · Not applicable20253.2%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable20253.4%

OECD Corporate Tax Statistics, baseline scenario.

Administration self-reported metrics (ISORA)

Reported by the administration itself to the IMF/OECD/CIAT/IOTA International Survey on Revenue Administration. 1 = yes, 0 = no for policy questions.

IndicatorYearValue
Percentage of tax returns - Electronic, not prefilled - CIT202494.62893729093193
Percentage of tax returns - Electronic, not prefilled - PIT202475.98642759634569
Percentage of tax returns - Electronic, not prefilled - VAT202493.99413031849528
Population per FTE20242793.000273747605
Labor force per FTE20241374.178757185875
Corporate taxpayers per FTE in LTO/P20243.709677419354839
Active taxpayers on PIT register as percentage of Population20246.676774973218215
Active taxpayers on PIT register as percentage of Labor Force202413.57045743170896
Closing stock of collectable arrears as percentage of closing stock of arrears202418.89919799617617
CIT arrears as percentage of CIT collected202411.12686252656032
PIT arrears as percentage of PIT collected202410.26183479279711
PAYE arrears as percentage of PIT collected20241.643777133207762
VAT arrears as percentage of VAT collected20249.971475314686392
Percentage of tax returns - Electronic, fully pre-filled deemed acceptance - CIT2021
Percentage of tax returns - Electronic, fully pre-filled confirmation required - CIT2021
Percentage of tax returns - Electronic, partially pre-filled with income and/or expense information - CIT2021
Percentage of tax returns - Electronic, fully pre-filled deemed acceptance - PIT2021
Percentage of tax returns - Electronic, fully pre-filled confirmation required - PIT2021
Percentage of tax returns - Electronic, partially pre-filled with income and/or expense information - PIT2021
Percentage of tax returns - Electronic, fully pre-filled deemed acceptance - VAT2021
Percentage of tax returns - Electronic, fully pre-filled confirmation required - VAT2021
Percentage of tax returns - Electronic, partially pre-filled with income and/or expense information - VAT2021
Additional assessments raised through all audits and verification actions as percentage of tax collections20242.580520157984947
Audit hit rate202499.2248062015504
Percentage of tax returns - Electronic, not prefilled - PAYE202488.9650048835228
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - CIT20240
Percentage of tax returns - Electronic, prefilled, not modified by taxpayer - CIT20240
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - PIT20240
Percentage of tax returns - Electronic, prefilled not modified by taxpayer - PIT20240
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - PAYE20240
Percentage of tax returns - Electronic, prefilled not modified by taxpayer - PAYE20240
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - VAT20240
Percentage of tax returns - Electronic, prefilled not modified by taxpayer - VAT20240
Percentage of tax returns - Electronic, prefilled Total - CIT20240
Percentage of tax returns - Electronic, prefilled Total - PIT20240
Percentage of tax returns - Electronic, prefilled Total - PAYE20240
Percentage of tax returns - Electronic, prefilled Total - VAT20240
Availability of specific powers in legislation / regulation to assist in collecting tax arrears20221
Administrative sanctions for taxpayer non-disclosure - Common administrative penalty framework for non-disclosure across the major tax types20221
Administrative sanctions for taxpayer non-disclosure - Penalties imposed generally take account of taxpayers' culpability (i.e. degree of blame)20220
Administrative sanctions for taxpayer non-disclosure - Administration is empowered to remit / reduce penalties in appropriate circumstances20220
Administrative sanctions for taxpayer non-disclosure - Administration is empowered to make public details of some / all taxpayers subject to administrative penalties imposed for non-disclosure20220
On-time filing rate % - CIT202488.68063108235992
On-time filing rate % - PIT202472.22431751877447
On-time filing rate % - VAT202480.6382030988522
On-time filing rate % - PAYE202490.61945232804864
Administration pre-fills PIT returns or assessments20240
Administration conducts random audits20220
E-filing mandatory - CIT20220
E-filing mandatory - PIT20220
E-filing mandatory - Employer Withholdings20220
E-filing mandatory - VAT20221
E-payment mandatory - CIT20220
E-payment mandatory - PIT20220
E-payment mandatory - Employer Withholdings20220
E-payment mandatory - VAT20220
Employers withholding taxes on behalf of salaried employees20241
Percentage of payments received electronically-By number of payments2024100
Percentage of payments received electronically-By value of payments2024100
Cooperative compliance approach exists for -Large taxpayers20240
Cooperative compliance approach exists for -HNWI taxpayers20240
Cooperative compliance approach exists for -Other taxpayers20240
Most employees that have tax deducted through direct withholding required to file a return20240
Administration receives data from devices that register transactions20241
Administration uses electronic compliance checks as part of returns filing process20241
Administration has specialized audit staff for international tax issues20221
Administration has systems for importing, storing and managing third-party data - Customs data20221
Administration has systems for importing, storing and managing third-party data - Data from stock exchanges20220
Administration has systems for importing, storing and managing third-party data - Data from the Social Security Agency20221
Administration has systems for importing, storing and managing third-party data - Data from online (internet-based) vendors20220
Administration has systems for importing, storing and managing third-party data - Data from Utilities20221
Administration checks the quality of data reported by third parties on a systematic basis20221
Administration has systems for importing, storing and managing third-party data - Data on property ownership and sales20221
Administration undertakes fully automated compliance checks based on data matching/analysis20220
Administration measures the effectiveness of any compliance interventions undertaken20220
Administration has standards for auditor productivity20221

Tax technology survey answers (OECD ITTI)

QuestionAnswer
Administration requires individuals to use an approved digital identity to access secure digital servicesYes
Administration requires businesses to use an approved digital identity to access secure digital servicesYes
Administration automatically prefills personal income tax returns with data that it has collectedNo
Administration automatically prefills corporate income tax returns with data that it has collectedNo
Administration automatically prefills value added tax returns with data that it has collectedNo
Digital identities provided for individuals are interoperable (if several bodies can provide a digital identity)No
Digital identities for businesses are interoperable (if several bodies can provide a digital identity)No
Approved digital identity offered by the administration for businesses can also be used to access secure digital services from another government bodyYes
Approved digital identity offered by the administration for businesses can also be used to access secure digital services from a private sector bodyYes
Approved digital identity offered by the administration for individuals can also be used to access secure digital services from another government bodyYes
Approved digital identity offered by the administration for individuals can also be used to access secure digital services from a private sector bodyYes
Estimated percentage of the individual taxpayer population that uses an approved digital identity to access secure digital services offered by the administration81-100%
Estimated percentage of the business taxpayer population that uses an approved digital identity to access secure digital services offered by the administration81-100%
Administration has a comprehensive data management strategyYes
Administration assesses data quality of reported dataYes
Administration has in place a data ethics frameworkYes
Administration controls user data access and securityYes
Administration automatically detects unauthorised accessYes
Administration employs a Data Privacy OfficerYes
Administration has a cyber security unitYes
Administration hires external parties to test the security of its systemsYes
Administration uses artificial intelligence as part of the data governance processNo
Administration has big data capabilities with the necessary people, skills and infrastructureYes
Administration uses an enterprise-wide Business Intelligence and Visualisation toolNo
Administration uses analytics for real-time tax fraud detection and preventionNo
Underlying digital identity solution for individuals is built upon an existing domestic identity system or completely newCompletely new system
Underlying digital identity solution for businesses is built upon an existing domestic identity system or completely newCompletely new system
Cloud storageNo
Robotic process automationYes
Artificial intelligenceYes
Machine learningYes
Network analysisYes
DataOps approachNo
Automated provision of personalised information to stakeholdersYes
Virtual assistantsYes
Risk assessment processesYes
Detection of tax evasion and fraudYes
Assistance of tax officials in making administrative decisionsYes
Making recommendations for actionsYes
Making of final administrative decisionsYes
Dispute resolutionYes
To ensure the integrity of tax administration systems / processesYes
Other use casesYes
Administration reviews artificial intelligence source codeYes
Administration reviews artificial intelligence input informationYes
Administration probes and tests artificial intelligence responsesYes
Administration monitors artificial intelligence outputsYes
Administration takes other approachesYes
Third party reviews artificial intelligence source codeYes
Third party reviews artificial intelligence input informationYes
Third party probes and tests artificial intelligence responsesYes
Third party monitors artificial intelligence outputsYes
Third party takes other approachesYes
Industry, international or other framework was adopted for the development of the digital identity solution for individualsYes, for parts of the digital identity solution
Industry, international or other framework was adopted for the development of the digital identity solution for businessesYes, for parts of the digital identity solution
Digital identity solution for individuals can connect with foreign identity systemsNo
Digital identity solution for businesses can connect with foreign identity systemsNo
Digital identity for individuals created automatically or on requestOn request
Digital identity for businesses created automatically or on requestOn request
Meeting needed to finalise the process of receiving a digital identity for individualsAlways
Meeting needed to finalise the process of receiving a digital identity for businessesAlways
Individuals without ID-documents or birth certificates can receive a digital identity for the use of tax purposeNo
Authentication method applied to verify the digital identity when used onlineYes
Use of emerging and innovative technologies or solutions with respect to the main digital identity used by taxpayersYes
Administration offers online service for registering for tax (CIT)Yes
Administration offers online service for registering for tax (PIT)Yes
Administration offers online service for registering for tax (VAT)Yes
Administration offers online service for filing tax returns (CIT)Yes
Administration offers online service for filing tax returns (PIT)Yes
Administration offers online service for filing tax returns (VAT)Yes
Administration offers online service for making tax payments (CIT)Yes
Administration offers online service for making tax payments (PIT)Yes
Administration offers online service for making tax payments (VAT)Yes
Administration offers online service for requesting extensions of deadlines (filing and payment) (CIT)Yes
Administration offers online service for requesting extensions of deadlines (filing and payment) (PIT)Yes
Administration offers online service for requesting extensions of deadlines (filing and payment) (VAT)No
Administration offers online service for asking for tax payment arrangements (CIT)Yes
Administration offers online service for asking for tax payment arrangements (PIT)Yes
Administration offers online service for asking for tax payment arrangements (VAT)Yes
Administration offers online service for asking confidential enquiries in a secure environment (CIT)Yes
Administration offers online service for asking confidential enquiries in a secure environment (PIT)Yes
Administration offers online service for asking confidential enquiries in a secure environment (VAT)Yes
Administration offers online service for filing tax related objections (CIT)Yes
Administration offers online service for filing tax related objections (PIT)Yes
Administration offers online service for filing tax related objections (VAT)Yes
Administration offers online service for dealing with correspondence (CIT)Yes
Administration offers online service for dealing with correspondence (PIT)Yes
Administration offers online service for dealing with correspondence (VAT)Yes
Administration offers online service for uploading data into the tax administration's system (CIT)Yes
Administration offers online service for uploading data into the tax administration's system (PIT)Yes
Administration offers online service for uploading data into the tax administration's system (VAT)Yes
Administration offers specific approaches to those that do not have online accessYes
Administration offers facility for taxpayers to interact with virtual assistants, such as chatbotsYes
Administration uses artificial intelligence during interactions with taxpayers (other than virtual assistants)No
Administration offers services that follow a set of pre-programmed and automated service responses during interactions with taxpayers (other than virtual assistants)Yes
Administration makes a library of APIs publicly available for third party useNo
Administration has an enterprise data management (governance) system that allows taxpayer information be viewed across the administrationYes
Administration uses big data for analytical purposesYes
Administration uses artificial intelligence / machine learning as part of the big data analysisNo
Administration uses artificial intelligenceYes
Limitations exist on the use of artificial intelligenceYes
Administration has an ethical framework for the application of artifical intelligenceYes
Administration uses Distributed Ledger Technology, e.g. blockchain, in its taxation processesYes
Mobile appYes
Re-validating the digital identityYes
Types of technologies or solutions used: Digital identity wallet solutionYes
Virtual assistant(s) follows a set of pre-programmed rules during interactions with taxpayersYes
Use of big data to: Improve complianceYes
Use of big data to: Identify trendsYes
Use of big data to: Revenue forecastingYes
Use of big data to: Provide new servicesYes