🇦🇱 Albania

Europe & Central Asia · ISORA participant · ITTI survey participant

Albania employs artificial intelligence and machine learning for risk scoring in practice and has statutory provisions for controlled foreign companies, interest limitations, and country-by-country reporting. The country does not utilize automated bulk data matching for tax enforcement. Tax revenue amounted to 18.0% of GDP in 2024, based on central government figures.Auto-generated summary of the verified data below; every fact traces to a source on this page.

18.0%
tax-to-GDP, central govt only (2024, World Bank)
7/11
enforcement powers assessed

Headline statutory rates

As stated in PwC Worldwide Tax Summaries’ territory overview (fetched 2026-08-20) — the wording is PwC’s; source.

TaxHeadline rate as stated
Headline PIT rate23
Headline CIT rate15
Standard VAT rate20
Headline individual capital gains tax rate15
Headline corporate capital gains tax rate15
WHT rates (%) (Dividends/Interest/Royalties)Resident: 8 / 15 / 15; Non-resident: 8 / 15 / 15
Headline net wealth/worth tax rateNA
Headline inheritance tax rate15
Headline gift tax rate15 NA stands for Not Applicable (i.e. the territory does not have the indicated tax or requirement) NP stands for Not Provided (i.e. the information is not currently provided in this chart)

Enforcement powers

AI & machine-learning risk scoring  Yes — documented practice

Self-reported in the OECD Inventory of Tax Technology Initiatives (2024 Global Survey on Digitalisation).

Survey question "Administration uses artificial intelligence" — answer: Yes

Source: OECD Inventory of Tax Technology InitiativesOECD / IMF survey data · derived from the administration’s own survey answer

Automated bulk data matching  No — power absent

Self-reported to ISORA (International Survey on Revenue Administration), FY2022.

ISORA indicator "Administration undertakes fully automated compliance checks based on data matching/analysis" — value: No

Source: IMF ISORA — International Survey on Revenue AdministrationOECD / IMF survey data · derived from the administration’s own survey answer

Citizenship-based taxation  No — power absent

Albania taxes individuals by residence, not citizenship (PwC Worldwide Tax Summaries).

Resident individuals are taxed on all sources of income in and outside the territory of Albania, while non-resident individuals are taxed on income generated only in the territory of Albania.

Source: PwC Worldwide Tax Summaries — AlbaniaProfessional / legal analysis · quote machine-verified 2026-08-25

Controlled foreign company (CFC) rules  Yes — statutory power

Recorded in the OECD Corporate Tax Statistics anti-avoidance rules dataset (2026).

OECD Corporate Tax Statistics: "Is there a controlled foreign company rule in place? · Not applicable" — Yes

Source: OECD Corporate Tax StatisticsOECD / IMF survey data · derived from the administration’s own survey answer

Interest limitation rules  Yes — statutory power

Recorded in the OECD Corporate Tax Statistics anti-avoidance rules dataset (2026).

OECD Corporate Tax Statistics: "Is there an interest limitation rule in place? · Regime 1" — Yes

Source: OECD Corporate Tax StatisticsOECD / IMF survey data · derived from the administration’s own survey answer

Country-by-country reporting  Yes — statutory power

Recorded in the OECD Corporate Tax Statistics anti-avoidance rules dataset (0).

OECD Corporate Tax Statistics: "Is there a country-by-country reporting law in place?" — Yes

Source: OECD Corporate Tax StatisticsOECD / IMF survey data · derived from the administration’s own survey answer

Public naming of non-compliant taxpayers  No — power absent

Self-reported to ISORA (International Survey on Revenue Administration), FY2022.

ISORA indicator "Administration is empowered to make public details of some / all taxpayers subject to administrative penalties imposed for non-disclosure" — value: No

Source: IMF ISORA — International Survey on Revenue AdministrationOECD / IMF survey data · derived from the administration’s own survey answer

Anti-avoidance regime detail (OECD Corporate Tax Statistics)

OECD-curated descriptions of this jurisdiction’s CFC, interest-limitation, CbCR and IP-regime rules.

CFC rules8 data points
Is there a controlled foreign company rule in place? · Not applicableYes
Controlled foreign company rule · Not applicableWhen a physical personal has an interest in a foreign controlled entity, the profits of which are not taxable or exempt from tax in the Republic of Albania, any retained earnings arising from 'passive income', shall be included in physical person s taxable investment income. Any foreign entity is considered a controlled foreign e…
Significant controlled foreign company exemption and exclusion requirements · Not applicableWhere the foreign controlled entity paid tax in its state of tax residence on income included in the tax base of the physical person according to this Article, this tax may be credited against the overall tax liability.
Controlled foreign company income · Not applicablepassive income; interests, dividends, royalties, income from financial lease.
Substantial activity requirements description · Not applicableIf the "passive income" does not exceed 30 percent of the total profit of the foreign controlled entity, the CFC provisions do not apply.
Substantial activity requirements · Not applicableYes
Trigger rate for controlled foreign company rule · Not applicableIt is defined by reference to our domestic rate.
Year of introduction of the controlled foreign company rule · Not applicable2024
Interest limitation38 data points
Number of years allowed under carry forward/back. · Regime 15
Number of years allowed under carry forward/back. · Rule 15
Do any loss carry-back or carry-forward provisions apply? · Regime 1Yes
Do any loss carry-back or carry-forward provisions apply? · Rule 1Yes
Is a de minimis threshold present? · Regime 1None
Is a de minimis threshold present? · Rule 1None
Any other exclusions? · Regime 1Yes
Any other exclusions? · Rule 1Yes
Exclusions based on payer characteristics? · Regime 1No
Exclusions based on payer characteristics? · Rule 1No
Exclusions based on payment characteristics? · Regime 1No
Exclusions based on payment characteristics? · Rule 1No
Exclusions based on recipient characteristics? · Regime 1No
Exclusions based on recipient characteristics? · Rule 1No
Financial accounting measure applied to rule · Regime 1EBITDA
Financial accounting measure applied to rule · Rule 1EBITDA
Is there a group ratio rule or similar type of rule in place? · Regime 1No
Is there a group ratio rule or similar type of rule in place? · Rule 1No
Is there an interest limitation rule in place? · Regime 1Yes
Is there an interest limitation rule in place? · Rule 1Yes
Can interest be recharacterised as a dividend? · Regime 1No
Can interest be recharacterised as a dividend? · Rule 1No
Is the rule is applicable to net or gross interest expensing? · Regime 1EBITDA
Is the rule is applicable to net or gross interest expensing? · Rule 1EBITDA
Other mechanisms for providing taxpayers with relief where the MNE group has high levels of third party interest expense. · Regime 1No there is no group ratio rules
Is the rule applicable to related party debt? · Regime 1Yes
Is the rule applicable to related party debt? · Rule 1Yes
Description of interest limitation rule · Regime 11) Interest is deductible against business income in the tax year in which it is incurred only up to thirty percent (30%) of the entities earnings before interest, tax, depreciation and amortisation (EBITDA). 2) The EBITDA shall be calculated by adding back to the income subject to tax the tax-adjusted amounts for excessive interest as well as the tax-adjusted amounts for depreciation. Tax exempt…
Description of interest limitation rule · Rule 11) Interest is deductible against business income in the tax year in which it is incurred only up to thirty percent (30%) of the entities earnings before interest, tax, depreciation and amortisation (EBITDA). 2) The EBITDA shall be calculated by adding back to the income subject to tax the tax-adjusted amounts for excessive interest as well as the tax-adjusted amounts for depreciation. Tax exempt …
Type of interest limitation rule · Regime 1Thin cap
Type of interest limitation rule · Rule 1Thin cap
Financial ratio referenced · Regime 10.3
Financial ratio referenced · Rule 130%
Is the rule is applicable to third party debt? · Regime 1Yes
Is the rule is applicable to third party debt? · Rule 1Yes
Are there targeted rules to address specific risks not addressed by the general rule? · Regime 1No
Are there targeted rules to address specific risks not addressed by the general rule? · Rule 1No
Year of introduction of the interest limitation rule · Rule 12018
Country-by-country reporting4 data points
Is there a country-by-country reporting law in place?Yes
Deadline by which filings must be submitted12 months
Reports are required for MNEs with annual revenues aboveALL 105 million
Headquarter jurisidiction filing required from01-Jan-24
IP regimes5 data points
Regime name · Regime 1Industries incentive (software production / development)
Status of the IP regime as determined by the OECD’s Forum on Harmful Tax Practices (FHTP). · Regime 1Abolished
Asset types that can qualify for the IP regime · Regime 1Software
Tax rate that would otherwise apply · Regime 115.00%
Reduced tax rate that applies under the IP regime · Regime 10.00%

Effective corporate tax rates

MeasureYearRate
Capital allowances · Percentage of initial investment · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable202510.6%
Capital allowances · Percentage of initial investment · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable20254.8%
Capital allowances · Percentage of initial investment · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable202510.0%
Capital allowances · Percentage of initial investment · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable202512.9%
Capital allowances · Percentage of initial investment · Baseline · Fixed interest and inflation rates · Buildings · Not applicable20258.3%
Capital allowances · Percentage of initial investment · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable202512.6%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable202517.8%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Composite · Not applicable202514.7%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Inventories · Not applicable202515.0%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable202512.4%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable202513.5%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable202516.2%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Composite · Not applicable202514.7%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Inventories · Not applicable202514.7%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Buildings · Not applicable202513.8%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable202514.2%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable202527.6%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Composite · Not applicable202516.5%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Inventories · Not applicable202517.5%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable20258.5%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable202512.3%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable202527.2%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Composite · Not applicable202515.5%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Inventories · Not applicable202515.3%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Buildings · Not applicable20258.3%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable202511.5%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable20258.4%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Composite · Not applicable20257.7%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Inventories · Not applicable20257.8%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable20257.2%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable20257.4%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable20253.8%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Composite · Not applicable20253.5%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Inventories · Not applicable20253.5%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Buildings · Not applicable20253.2%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable20253.3%

OECD Corporate Tax Statistics, baseline scenario.

Administration self-reported metrics (ISORA)

Reported by the administration itself to the IMF/OECD/CIAT/IOTA International Survey on Revenue Administration. 1 = yes, 0 = no for policy questions.

IndicatorYearValue
Percentage of tax returns - Electronic, not prefilled - CIT2024100
Percentage of tax returns - Electronic, not prefilled - PIT2024100
Percentage of tax returns - Electronic, not prefilled - VAT2024100
Population per FTE20241813.217391304348
Labor force per FTE2024914.8924485125858
Corporate taxpayers per FTE in LTO/P20248.033613445378151
Active taxpayers on PIT register as percentage of Population20244.150512719550651
Active taxpayers on PIT register as percentage of Labor Force20248.225865081905981
Closing stock of collectable arrears as percentage of closing stock of arrears202492.22584119996016
CIT arrears as percentage of CIT collected202482.05833300330286
PIT arrears as percentage of PIT collected202410.61390427548758
PAYE arrears as percentage of PIT collected20243.99098763138749
VAT arrears as percentage of VAT collected202426.69174385489123
Percentage of tax returns - Electronic, fully pre-filled deemed acceptance - CIT20210
Percentage of tax returns - Electronic, fully pre-filled confirmation required - CIT20210
Percentage of tax returns - Electronic, partially pre-filled with income and/or expense information - CIT20210
Percentage of tax returns - Electronic, fully pre-filled deemed acceptance - PIT20210
Percentage of tax returns - Electronic, fully pre-filled confirmation required - PIT20210
Percentage of tax returns - Electronic, partially pre-filled with income and/or expense information - PIT20216.095873304
Percentage of tax returns - Electronic, fully pre-filled deemed acceptance - VAT20210
Percentage of tax returns - Electronic, fully pre-filled confirmation required - VAT20210
Percentage of tax returns - Electronic, partially pre-filled with income and/or expense information - VAT20210
Additional assessments raised through all audits and verification actions as percentage of tax collections20241.727910368196553
Audit hit rate202485.06598004505955
Percentage of tax returns - Electronic, not prefilled - PAYE2024100
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - CIT20240
Percentage of tax returns - Electronic, prefilled, not modified by taxpayer - CIT20240
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - PIT20240
Percentage of tax returns - Electronic, prefilled not modified by taxpayer - PIT20240
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - PAYE20240
Percentage of tax returns - Electronic, prefilled not modified by taxpayer - PAYE20240
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - VAT20240
Percentage of tax returns - Electronic, prefilled not modified by taxpayer - VAT20240
Percentage of tax returns - Electronic, prefilled Total - CIT20240
Percentage of tax returns - Electronic, prefilled Total - PIT20240
Percentage of tax returns - Electronic, prefilled Total - PAYE20240
Percentage of tax returns - Electronic, prefilled Total - VAT20240
Availability of specific powers in legislation / regulation to assist in collecting tax arrears20221
Administrative sanctions for taxpayer non-disclosure - Common administrative penalty framework for non-disclosure across the major tax types20221
Administrative sanctions for taxpayer non-disclosure - Penalties imposed generally take account of taxpayers' culpability (i.e. degree of blame)20221
Administrative sanctions for taxpayer non-disclosure - Administration is empowered to remit / reduce penalties in appropriate circumstances20220
Administrative sanctions for taxpayer non-disclosure - Administration is empowered to make public details of some / all taxpayers subject to administrative penalties imposed for non-disclosure20220
On-time filing rate % - CIT202489.25010087036716
On-time filing rate % - PIT202494.20558756922802
On-time filing rate % - VAT202485.04279335009146
On-time filing rate % - PAYE202499.42297525238538
Administration pre-fills PIT returns or assessments20241
Categories of third party information used to pre-fill PIT returns or assessments-Income information: Wages and salaries20241
Categories of third party information used to pre-fill PIT returns or assessments-Taxpayer personal information20241
Administration conducts random audits20221
E-filing mandatory - CIT20221
E-filing mandatory - PIT20221
E-filing mandatory - Employer Withholdings20221
E-filing mandatory - VAT20221
E-payment mandatory - CIT20221
E-payment mandatory - PIT20221
E-payment mandatory - Employer Withholdings20221
E-payment mandatory - VAT20221
Employers withholding taxes on behalf of salaried employees20241
Percentage of payments received electronically-By number of payments2024100
Percentage of payments received electronically-By value of payments2024100
Cooperative compliance approach exists for -Large taxpayers20241
Cooperative compliance approach exists for -HNWI taxpayers20240
Cooperative compliance approach exists for -Other taxpayers20240
Most employees that have tax deducted through direct withholding required to file a return20240
Administration receives data from devices that register transactions20241
Administration uses electronic compliance checks as part of returns filing process20241
Administration has specialized audit staff for international tax issues20221
Administration has systems for importing, storing and managing third-party data - Customs data20221
Administration has systems for importing, storing and managing third-party data - Data from stock exchanges20220
Administration has systems for importing, storing and managing third-party data - Data from the Social Security Agency20220
Administration has systems for importing, storing and managing third-party data - Data from online (internet-based) vendors20220
Administration has systems for importing, storing and managing third-party data - Data from Utilities20220
Administration checks the quality of data reported by third parties on a systematic basis20220
Administration has systems for importing, storing and managing third-party data - Data on property ownership and sales20220
Administration undertakes fully automated compliance checks based on data matching/analysis20220
Administration measures the effectiveness of any compliance interventions undertaken20221
Administration has standards for auditor productivity20221

Tax technology survey answers (OECD ITTI)

QuestionAnswer
Personal income tax returns are automatically prefilled with income informationYes
Value added tax returns are automatically prefilled with information on sales transactions (and output VAT)Yes
Value added tax returns are automatically prefilled with information on purchase transactions (and input VAT)Yes
Administration requires individuals to use an approved digital identity to access secure digital servicesYes
Administration requires businesses to use an approved digital identity to access secure digital servicesYes
Administration automatically prefills personal income tax returns with data that it has collectedYes
Administration automatically prefills corporate income tax returns with data that it has collectedNo
Administration automatically prefills value added tax returns with data that it has collectedYes
For certain personal income taxpayers, the administration prefills tax returns with all necessary data so that they do not need to change the returnNo
For certain value added taxpayers, the administration prefills tax returns with all necessary data so that they do not need to change the returnNo
Digital identities provided for individuals are interoperable (if several bodies can provide a digital identity)Yes
Digital identities for businesses are interoperable (if several bodies can provide a digital identity)Yes
Approved digital identity offered by the administration for businesses can also be used to access secure digital services from another government bodyYes
Approved digital identity offered by the administration for businesses can also be used to access secure digital services from a private sector bodyNo
Approved digital identity offered by the administration for individuals can also be used to access secure digital services from another government bodyYes
Approved digital identity offered by the administration for individuals can also be used to access secure digital services from a private sector bodyNo
Estimated percentage of the individual taxpayer population that uses an approved digital identity to access secure digital services offered by the administration81-100%
Estimated percentage of the business taxpayer population that uses an approved digital identity to access secure digital services offered by the administration81-100%
Online marketplaces (incl. sharing and gig economy)No
Other online platforms, e.g. stock trading, currencies (incl. crypto).No
Taxpayer accounting systemsNo
E-invoicing systemsYes
Online cash registersYes
Other government entitiesNo
Private entities such as banks and insurance companiesNo
Other jurisdictions (beyond data received under CRS, FATCA and DAC)No
Administration has a comprehensive data management strategyNo
Administration assesses data quality of reported dataYes
Administration has in place a data ethics frameworkNo
Administration controls user data access and securityYes
Administration automatically detects unauthorised accessYes
Administration employs a Data Privacy OfficerNo
Administration has a cyber security unitYes
Administration hires external parties to test the security of its systemsYes
Administration uses artificial intelligence as part of the data governance processNo
Administration has big data capabilities with the necessary people, skills and infrastructureNo
Administration uses an enterprise-wide Business Intelligence and Visualisation toolYes
Administration uses analytics for real-time tax fraud detection and preventionYes
Underlying digital identity solution for individuals is built upon an existing domestic identity system or completely newExisting domestic identity system
Underlying digital identity solution for businesses is built upon an existing domestic identity system or completely newExisting domestic identity system
Cloud storageNo
Robotic process automationNo
Artificial intelligenceNo
Machine learningNo
Network analysisNo
DataOps approachNo
Automated provision of personalised information to stakeholdersNo
Virtual assistantsNo
Risk assessment processesYes
Detection of tax evasion and fraudYes
Assistance of tax officials in making administrative decisionsYes
Making recommendations for actionsYes
Making of final administrative decisionsYes
Dispute resolutionYes
To ensure the integrity of tax administration systems / processesNo
Other use casesNo
Administration reviews artificial intelligence source codeNo
Administration reviews artificial intelligence input informationYes
Administration probes and tests artificial intelligence responsesNo
Administration monitors artificial intelligence outputsYes
Administration takes other approachesNo
Third party reviews artificial intelligence source codeYes
Third party reviews artificial intelligence input informationNo
Third party probes and tests artificial intelligence responsesYes
Third party monitors artificial intelligence outputsNo
Third party takes other approachesNo
Industry, international or other framework was adopted for the development of the digital identity solution for individualsNo
Industry, international or other framework was adopted for the development of the digital identity solution for businessesNo
Digital identity solution for individuals can connect with foreign identity systemsNo
Digital identity solution for businesses can connect with foreign identity systemsNo
Digital identity for individuals created automatically or on requestAutomatically
Digital identity for businesses created automatically or on requestAutomatically
Meeting needed to finalise the process of receiving a digital identity for individualsAlways
Meeting needed to finalise the process of receiving a digital identity for businessesNo
Individuals without ID-documents or birth certificates can receive a digital identity for the use of tax purposeNo
Authentication method applied to verify the digital identity when used onlineYes
Use of emerging and innovative technologies or solutions with respect to the main digital identity used by taxpayersNo
Administration offers online service for registering for tax (CIT)Yes
Administration offers online service for registering for tax (PIT)Yes
Administration offers online service for registering for tax (VAT)Yes
Administration offers online service for filing tax returns (CIT)Yes
Administration offers online service for filing tax returns (PIT)Yes
Administration offers online service for filing tax returns (VAT)Yes
Administration offers online service for making tax payments (CIT)Yes
Administration offers online service for making tax payments (PIT)Yes
Administration offers online service for making tax payments (VAT)Yes
Administration offers online service for requesting extensions of deadlines (filing and payment) (CIT)No
Administration offers online service for requesting extensions of deadlines (filing and payment) (PIT)No
Administration offers online service for requesting extensions of deadlines (filing and payment) (VAT)No
Administration offers online service for asking for tax payment arrangements (CIT)Yes
Administration offers online service for asking for tax payment arrangements (PIT)Yes
Administration offers online service for asking for tax payment arrangements (VAT)Yes
Administration offers online service for asking confidential enquiries in a secure environment (CIT)Yes
Administration offers online service for asking confidential enquiries in a secure environment (PIT)Yes
Administration offers online service for asking confidential enquiries in a secure environment (VAT)Yes
Administration offers online service for filing tax related objections (CIT)Yes
Administration offers online service for filing tax related objections (PIT)Yes
Administration offers online service for filing tax related objections (VAT)Yes
Administration offers online service for dealing with correspondence (CIT)Yes
Administration offers online service for dealing with correspondence (PIT)Yes
Administration offers online service for dealing with correspondence (VAT)Yes
Administration offers online service for uploading data into the tax administration's system (CIT)Yes
Administration offers online service for uploading data into the tax administration's system (PIT)Yes
Administration offers online service for uploading data into the tax administration's system (VAT)Yes
Administration offers specific approaches to those that do not have online accessNo
Administration offers facility for taxpayers to interact with virtual assistants, such as chatbotsNo
Administration uses artificial intelligence during interactions with taxpayers (other than virtual assistants)No
Administration offers services that follow a set of pre-programmed and automated service responses during interactions with taxpayers (other than virtual assistants)No
Administration has an enterprise data management (governance) system that allows taxpayer information be viewed across the administrationYes
Administration uses big data for analytical purposesYes
Administration uses artificial intelligence / machine learning as part of the big data analysisNo
Administration uses artificial intelligenceYes
Limitations exist on the use of artificial intelligenceNo
Administration has an ethical framework for the application of artifical intelligenceNo
Administration uses Distributed Ledger Technology, e.g. blockchain, in its taxation processesNo
Use of big data to: Improve complianceYes
Use of big data to: Identify trendsYes
Use of big data to: Policy forecastingYes
Use of big data to: Provide new servicesYes