🇨🇳 China

East Asia & Pacific · ISORA participant · ITTI survey participant

China employs statutory digital platform reporting, controlled foreign company rules, and country-by-country reporting, while also utilizing public naming of non-compliant taxpayers. In practice, the tax authority applies AI and machine-learning risk scoring alongside automated bulk data matching. Tax revenue accounted for 20.1% of GDP in 2022.Auto-generated summary of the verified data below; every fact traces to a source on this page.

20.1%
tax-to-GDP, general govt (2022, OECD)
9/12
enforcement powers assessed

Where the tax bite lands (2022)

Tax revenue by category, % of GDP, general government — OECD Revenue Statistics (Global).

Taxes on income, profits and capital gains of individuals and corporations
5.4%
Social security contributions (SSC)
6.2%
Taxes on property
1.3%
Taxes on goods and services
7.1%

Who collects it (2022)

Level of government% of GDP
Central government7.5%
State/regional government6.4%
Social security funds6.2%

Tax-to-GDP over time

201020192022
17.8%22.1%20.1%

General government, OECD Revenue Statistics (Global).

Tax-to-GDP, general government, 2007 to 2022: 16.9% to 20.1%, ranging 16.9% to 22.1% over the period shown. Scaled to that range, not to zero. OECD Revenue Statistics (Global).

2007 (16.9%) → 2022 (20.1%) · range shown 16.9%–22.1% (min–max scaled, not zero-baselined)

Headline statutory rates

As stated in PwC Worldwide Tax Summaries’ territory overview (fetched 2026-10-03) — the wording is PwC’s; source.

TaxHeadline rate as stated
Headline PIT rate45
Headline CIT rate25
Standard VAT rate13, 9, or 6 depending on the types of goods and services
Headline individual capital gains tax rate20
Headline corporate capital gains tax rateCapital gains are subject to the normal CIT rate.
WHT rates (%) (Dividends/Interest/Royalties)Resident: NA; Non-resident: 10 / 10 / 10
Headline net wealth/worth tax rateNA
Headline inheritance tax rateNA
Headline gift tax rateNA NA stands for Not Applicable (i.e. the territory does not have the indicated tax or requirement) NP stands for Not Provided (i.e. the information is not currently provided in this chart)

Enforcement powers

Social media & open-web monitoring  Not yet assessed

Not yet assessed — no claim made.

AI & machine-learning risk scoring  Yes — documented practice

Golden Tax System Phase IV moves China from 'managing tax through invoice' to managing tax through big data, integrating and analysing taxpayer data across agencies.

“Chinese tax authorities hope to collect, integrate, and analyze tax-related data from more fields”

Source: China Briefing — China's Golden Tax System Phase IV: An ExplainerProfessional / legal analysis · quote machine-verified 2026-10-12

Automated bulk data matching  Yes — documented practice

Self-reported to ISORA (International Survey on Revenue Administration), FY2022.

“ISORA indicator "Administration undertakes fully automated compliance checks based on data matching/analysis" — value: Yes”

Source: IMF ISORA — International Survey on Revenue AdministrationOECD / IMF survey data · derived from the administration’s own survey answer

Digital platform reporting  Yes — statutory power

A 2022 joint guideline (Cyberspace Administration, State Taxation Administration, SAMR) requires livestreaming platforms to report streamer earnings to authorities every six months; 169 online influencers were audited in 2024 with ~RMB 900 million recovered.

“requires livestreaming platforms to report earnings of profit-generating streamers every six months”

Source: Sixth Tone — Scroll, Sell, Evade: China Recovers Millions in Taxes From StreamersPress report · quote machine-verified 2026-10-12

Crypto-asset reporting  Not yet assessed

Not yet assessed — no claim made.

Exit tax on individuals  Not yet assessed

Not yet assessed — no claim made.

Citizenship-based taxation  No — power absent

China, People's Republic of taxes individuals by residence, not citizenship (PwC Worldwide Tax Summaries).

“Residents are generally subject to China individual income tax (IIT) on their worldwide income. Non-residents are generally taxed in China on their China-source income only”

Source: PwC Worldwide Tax Summaries — China, People's Republic ofProfessional / legal analysis · quote machine-verified 2026-10-12

Controlled foreign company (CFC) rules  Yes — statutory power

Recorded in the OECD Corporate Tax Statistics anti-avoidance rules dataset (2026).

“OECD Corporate Tax Statistics: "Is there a controlled foreign company rule in place? · Not applicable" — Yes”

Source: OECD Corporate Tax StatisticsOECD / IMF survey data · derived from the administration’s own survey answer

Interest limitation rules  No — power absent

Recorded in the OECD Corporate Tax Statistics anti-avoidance rules dataset (2026).

“OECD Corporate Tax Statistics: "Is there an interest limitation rule in place? · Not applicable" — No”

Source: OECD Corporate Tax StatisticsOECD / IMF survey data · derived from the administration’s own survey answer

Country-by-country reporting  Yes — statutory power

Recorded in the OECD Corporate Tax Statistics anti-avoidance rules dataset (0).

“OECD Corporate Tax Statistics: "Is there a country-by-country reporting law in place?" — Yes”

Source: OECD Corporate Tax StatisticsOECD / IMF survey data · derived from the administration’s own survey answer

Public naming of non-compliant taxpayers  Yes — statutory power

Self-reported to ISORA (International Survey on Revenue Administration), FY2022.

“ISORA indicator "Administration is empowered to make public details of some / all taxpayers subject to administrative penalties imposed for non-disclosure" — value: Yes”

Source: IMF ISORA — International Survey on Revenue AdministrationOECD / IMF survey data · derived from the administration’s own survey answer

Mandatory disclosure rules  No — power absent

Recorded in the OECD Corporate Tax Statistics anti-avoidance rules dataset (2026).

“OECD Corporate Tax Statistics: "Is there mandatory disclosure rules requiring the disclosure of Common Reporting Standards (CRS) avoidance or aggressive tax planning arrangements? · Not applicable" — No”

Source: OECD Corporate Tax StatisticsOECD / IMF survey data · derived from the administration’s own survey answer

Anti-avoidance regime detail (OECD Corporate Tax Statistics)

OECD-curated descriptions of this jurisdiction’s CFC, interest-limitation and CbCR rules. IP regimes are covered in their own section below.

CFC rules — 5 data points
Is there a controlled foreign company rule in place? · Regime 1Yes
Is there a controlled foreign company rule in place? · Not applicableYes
Substantial activity requirements · Not applicableYes
Year of introduction of the controlled foreign company rule · Regime 12008
Year of introduction of the controlled foreign company rule · Not applicable2008
Interest limitation — 13 data points
Do any loss carry-back or carry-forward provisions apply? · Rule 1No
Is a de minimis threshold present? · Rule 1None
Any other exclusions? · Rule 1No
Exclusions based on payer characteristics? · Rule 1No
Exclusions based on payment characteristics? · Rule 1No
Exclusions based on recipient characteristics? · Rule 1No
Financial accounting measure applied to rule · Rule 1Debt-to-equity
Is there an interest limitation rule in place? · Rule 1Yes
Is there an interest limitation rule in place? · Not applicableNo
Is the rule applicable to related party debt? · Rule 1Yes
Type of interest limitation rule · Rule 1Thin cap
Financial ratio referenced · Rule 12:1
Is the rule is applicable to third party debt? · Rule 1No
Country-by-country reporting — 5 data points

The OECD publishes this table without a reference year, so these entries are undated at source.

Is there a country-by-country reporting law in place?Yes
Further informationLocal filing was suspended for reporting fiscal years commencing in 2016.
Deadline by which filings must be submitted5 months
Reports are required for MNEs with annual revenues aboveRMB 5.5 billion
Headquarter jurisidiction filing required from01-Jan-16

IP regimes

Patent-box and innovation-box preferential rates for qualifying IP income, as curated by the OECD Corporate Tax Statistics / QDD database. Each regime is shown as most recently reported; regimes the OECD records as abolished are kept and marked, not dropped.

Reduced rate for high & new tech enterprises

As most recently reported for 2026.

Qualifying income is taxed at 15.00% under this regime, against a headline rate of 25.00%.

Qualifying assets: Patents.

OECD Forum on Harmful Tax Practices assessment: Not harmful.

Effective corporate tax rates

MeasureYearRate
Capital allowances · Percentage of initial investment · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable202521.6%
Capital allowances · Percentage of initial investment · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable202512.7%
Capital allowances · Percentage of initial investment · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable202519.4%
Capital allowances · Percentage of initial investment · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable202523.1%
Capital allowances · Percentage of initial investment · Baseline · Fixed interest and inflation rates · Buildings · Not applicable202516.9%
Capital allowances · Percentage of initial investment · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable202521.7%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable202521.2%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Composite · Not applicable202520.5%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Inventories · Not applicable202522.1%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable202519.4%
Effective average tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable202519.4%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable202523.6%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Composite · Not applicable202523.0%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Inventories · Not applicable202523.9%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Buildings · Not applicable202522.0%
Effective average tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable202522.5%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable202518.3%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Composite · Not applicable202515.9%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Inventories · Not applicable202522.1%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable202511.5%
Effective marginal tax rate · Percentage of taxable income · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable202511.5%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable202521.2%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Composite · Not applicable202515.7%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Inventories · Not applicable202523.3%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Buildings · Not applicable20257.0%
Effective marginal tax rate · Percentage of taxable income · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable202511.2%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Acquired software · Not applicable20258.1%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Composite · Not applicable20257.9%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Inventories · Not applicable20258.3%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Buildings · Not applicable20257.6%
Cost of capital · Percentage of investment · Baseline · Country-specific interest and inflation rates · Tangibles · Not applicable20257.6%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Acquired software · Not applicable20253.6%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Composite · Not applicable20253.5%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Inventories · Not applicable20253.7%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Buildings · Not applicable20253.2%
Cost of capital · Percentage of investment · Baseline · Fixed interest and inflation rates · Tangibles · Not applicable20253.3%

OECD Corporate Tax Statistics, baseline scenario.

Administration self-reported metrics (ISORA)

Reported by the administration itself to the IMF/OECD/CIAT/IOTA International Survey on Revenue Administration. 1 = yes, 0 = no for policy questions.

IndicatorYearValue
Percentage of tax returns - Electronic, not prefilled - CIT2024—
Percentage of tax returns - Electronic, not prefilled - PIT2024—
Percentage of tax returns - Electronic, not prefilled - VAT2024—
Population per FTE20242137.660820487923
Labor force per FTE20241174.110447263017
Corporate taxpayers per FTE in LTO/P202465.13725303044765
Active taxpayers on PIT register as percentage of Population2024—
Active taxpayers on PIT register as percentage of Labor Force2024—
Closing stock of collectable arrears as percentage of closing stock of arrears2024—
CIT arrears as percentage of CIT collected2024—
PIT arrears as percentage of PIT collected2024—
PAYE arrears as percentage of PIT collected2024—
VAT arrears as percentage of VAT collected2024—
Percentage of tax returns - Electronic, fully pre-filled deemed acceptance - CIT2021—
Percentage of tax returns - Electronic, fully pre-filled confirmation required - CIT2021—
Percentage of tax returns - Electronic, partially pre-filled with income and/or expense information - CIT2021—
Percentage of tax returns - Electronic, fully pre-filled deemed acceptance - PIT2021—
Percentage of tax returns - Electronic, fully pre-filled confirmation required - PIT2021—
Percentage of tax returns - Electronic, partially pre-filled with income and/or expense information - PIT2021—
Percentage of tax returns - Electronic, fully pre-filled deemed acceptance - VAT2021—
Percentage of tax returns - Electronic, fully pre-filled confirmation required - VAT2021—
Percentage of tax returns - Electronic, partially pre-filled with income and/or expense information - VAT2021—
Additional assessments raised through all audits and verification actions as percentage of tax collections2024—
Audit hit rate2024—
Percentage of tax returns - Electronic, not prefilled - PAYE2024—
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - CIT2024—
Percentage of tax returns - Electronic, prefilled, not modified by taxpayer - CIT2024—
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - PIT2024—
Percentage of tax returns - Electronic, prefilled not modified by taxpayer - PIT2024—
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - PAYE2024—
Percentage of tax returns - Electronic, prefilled not modified by taxpayer - PAYE2024—
Percentage of tax returns - Electronic, prefilled, modified by taxpayer - VAT2024—
Percentage of tax returns - Electronic, prefilled not modified by taxpayer - VAT2024—
Percentage of tax returns - Electronic, prefilled Total - CIT2024—
Percentage of tax returns - Electronic, prefilled Total - PIT2024—
Percentage of tax returns - Electronic, prefilled Total - PAYE2024—
Percentage of tax returns - Electronic, prefilled Total - VAT2024—
Availability of specific powers in legislation / regulation to assist in collecting tax arrears20221
Administrative sanctions for taxpayer non-disclosure - Common administrative penalty framework for non-disclosure across the major tax types20221
Administrative sanctions for taxpayer non-disclosure - Penalties imposed generally take account of taxpayers' culpability (i.e. degree of blame)20221
Administrative sanctions for taxpayer non-disclosure - Administration is empowered to remit / reduce penalties in appropriate circumstances20221
Administrative sanctions for taxpayer non-disclosure - Administration is empowered to make public details of some / all taxpayers subject to administrative penalties imposed for non-disclosure20221
On-time filing rate % - CIT202497.69702077255891
On-time filing rate % - PIT2024—
On-time filing rate % - VAT202497.6724057307381
On-time filing rate % - PAYE2024—
Administration pre-fills PIT returns or assessments20241
Categories of third party information used to pre-fill PIT returns or assessments-Income information: Other income20241
Categories of third party information used to pre-fill PIT returns or assessments-Income information: Wages and salaries20241
Categories of third party information used to pre-fill PIT returns or assessments-Income information: Pension20241
Categories of third party information used to pre-fill PIT returns or assessments-Taxpayer personal information20241
Categories of third party information used to pre-fill PIT returns or assessments-Expense information: Donations20241
Categories of third party information used to pre-fill PIT returns or assessments-Expense information: School and university fees20241
Categories of third party information used to pre-fill PIT returns or assessments-Expense information: Childcare expenses20241
Categories of third party information used to pre-fill PIT returns or assessments-Expense information: Certain insurance premiums20241
Categories of third party information used to pre-fill PIT returns or assessments-Expense information: Health and medical expenses (other than insurance premiums)20241
Categories of third party information used to pre-fill PIT returns or assessments-Expense information: Pension/retirement contributions and savings20241
Categories of third party information used to pre-fill PIT returns or assessments-Expense information: Interest on loans and mortgages20241
Administration conducts random audits20221
E-filing mandatory - CIT20220
E-filing mandatory - PIT20220
E-filing mandatory - Employer Withholdings20220
E-filing mandatory - VAT20220
E-payment mandatory - CIT20220
E-payment mandatory - PIT20220
E-payment mandatory - Employer Withholdings20220
E-payment mandatory - VAT20220
Employers withholding taxes on behalf of salaried employees20241
Percentage of payments received electronically-By number of payments202499.84
Percentage of payments received electronically-By value of payments202497.11
Cooperative compliance approach exists for -Large taxpayers20241
Cooperative compliance approach exists for -HNWI taxpayers20240
Cooperative compliance approach exists for -Other taxpayers20240
Most employees that have tax deducted through direct withholding required to file a return20240
Administration receives data from devices that register transactions20241
Administration uses electronic compliance checks as part of returns filing process20241
Administration has specialized audit staff for international tax issues20221
Administration has systems for importing, storing and managing third-party data - Customs data20221
Administration has systems for importing, storing and managing third-party data - Data from stock exchanges20221
Administration has systems for importing, storing and managing third-party data - Data from the Social Security Agency20221
Administration has systems for importing, storing and managing third-party data - Data from online (internet-based) vendors20221
Administration has systems for importing, storing and managing third-party data - Data from Utilities20221
Administration checks the quality of data reported by third parties on a systematic basis20220
Administration has systems for importing, storing and managing third-party data - Data on property ownership and sales20221
Administration undertakes fully automated compliance checks based on data matching/analysis20221
Administration undertakes fully automated compliance checks - compliance issues automatically communicated to taxpayer20221
Administration measures the effectiveness of any compliance interventions undertaken20220
Administration has standards for auditor productivity20221

Tax technology survey answers (OECD ITTI)

QuestionAnswer
Corporate income tax returns are automatically prefilled with income informationYes
Corporate income tax returns are automatically prefilled with expense/allowance informationYes
Personal income tax returns are automatically prefilled with income informationYes
Personal income tax returns are automatically prefilled with expense/allowance informationYes
Value added tax returns are automatically prefilled with information on sales transactions (and output VAT)Yes
Value added tax returns are automatically prefilled with information on purchase transactions (and input VAT)Yes
Administration requires individuals to use an approved digital identity to access secure digital servicesYes
Administration requires businesses to use an approved digital identity to access secure digital servicesYes
Administration automatically prefills personal income tax returns with data that it has collectedYes
Administration automatically prefills corporate income tax returns with data that it has collectedYes
Administration automatically prefills value added tax returns with data that it has collectedYes
For certain personal income taxpayers, the administration prefills tax returns with all necessary data so that they do not need to change the returnNo
For certain corporate income taxpayers, the administration prefills tax returns with all necessary data so that they do not need to change the returnNo
For certain value added taxpayers, the administration prefills tax returns with all necessary data so that they do not need to change the returnNo
Digital identities for businesses are interoperable (if several bodies can provide a digital identity)Yes
Approved digital identity offered by the administration for businesses can also be used to access secure digital services from another government bodyYes
Approved digital identity offered by the administration for businesses can also be used to access secure digital services from a private sector bodyNo
Approved digital identity offered by the administration for individuals can also be used to access secure digital services from another government bodyYes
Approved digital identity offered by the administration for individuals can also be used to access secure digital services from a private sector bodyNo
Estimated percentage of the individual taxpayer population that uses an approved digital identity to access secure digital services offered by the administration81-100%
Estimated percentage of the business taxpayer population that uses an approved digital identity to access secure digital services offered by the administration81-100%
Online marketplaces (incl. sharing and gig economy)No
Other online platforms, e.g. stock trading, currencies (incl. crypto).No
Taxpayer accounting systemsNo
E-invoicing systemsYes
Online cash registersNo
Other government entitiesYes
Private entities such as banks and insurance companiesNo
Other jurisdictions (beyond data received under CRS, FATCA and DAC)No
Administration has a comprehensive data management strategyYes
Administration assesses data quality of reported dataYes
Administration has in place a data ethics frameworkYes
Administration controls user data access and securityYes
Administration automatically detects unauthorised accessYes
Administration employs a Data Privacy OfficerYes
Administration has a cyber security unitYes
Administration hires external parties to test the security of its systemsYes
Administration uses artificial intelligence as part of the data governance processYes
Administration has big data capabilities with the necessary people, skills and infrastructureYes
Administration uses an enterprise-wide Business Intelligence and Visualisation toolYes
Administration uses analytics for real-time tax fraud detection and preventionYes
Underlying digital identity solution for individuals is built upon an existing domestic identity system or completely newExisting domestic identity system
Underlying digital identity solution for businesses is built upon an existing domestic identity system or completely newCompletely new system
Cloud storageYes
Robotic process automationYes
Artificial intelligenceYes
Machine learningYes
Network analysisYes
DataOps approachYes
Automated provision of personalised information to stakeholdersYes
Virtual assistantsYes
Risk assessment processesYes
Detection of tax evasion and fraudNo
Assistance of tax officials in making administrative decisionsNo
Making recommendations for actionsNo
Making of final administrative decisionsNo
Dispute resolutionNo
To ensure the integrity of tax administration systems / processesNo
Other use casesNo
Administration reviews artificial intelligence source codeYes
Administration reviews artificial intelligence input informationYes
Administration probes and tests artificial intelligence responsesYes
Administration monitors artificial intelligence outputsYes
Administration takes other approachesNo
Third party reviews artificial intelligence source codeNo
Third party reviews artificial intelligence input informationNo
Third party probes and tests artificial intelligence responsesNo
Third party monitors artificial intelligence outputsNo
Third party takes other approachesNo
Industry, international or other framework was adopted for the development of the digital identity solution for individualsNo
Industry, international or other framework was adopted for the development of the digital identity solution for businessesNo
Digital identity solution for individuals can connect with foreign identity systemsNo
Digital identity solution for businesses can connect with foreign identity systemsNo
Digital identity for individuals created automatically or on requestOn request
Digital identity for businesses created automatically or on requestAutomatically
Meeting needed to finalise the process of receiving a digital identity for individualsSometimes
Meeting needed to finalise the process of receiving a digital identity for businessesNo
Individuals without ID-documents or birth certificates can receive a digital identity for the use of tax purposeNo
Authentication method applied to verify the digital identity when used onlineYes
Use of emerging and innovative technologies or solutions with respect to the main digital identity used by taxpayersNo
Administration offers online service for registering for tax (CIT)Yes
Administration offers online service for registering for tax (PIT)Yes
Administration offers online service for registering for tax (VAT)Yes
Administration offers online service for filing tax returns (CIT)Yes
Administration offers online service for filing tax returns (PIT)Yes
Administration offers online service for filing tax returns (VAT)Yes
Administration offers online service for making tax payments (CIT)Yes
Administration offers online service for making tax payments (PIT)Yes
Administration offers online service for making tax payments (VAT)Yes
Administration offers online service for requesting extensions of deadlines (filing and payment) (CIT)Yes
Administration offers online service for requesting extensions of deadlines (filing and payment) (PIT)Yes
Administration offers online service for requesting extensions of deadlines (filing and payment) (VAT)Yes
Administration offers online service for asking for tax payment arrangements (CIT)Yes
Administration offers online service for asking for tax payment arrangements (PIT)Yes
Administration offers online service for asking for tax payment arrangements (VAT)Yes
Administration offers online service for asking confidential enquiries in a secure environment (CIT)Yes
Administration offers online service for asking confidential enquiries in a secure environment (PIT)Yes
Administration offers online service for asking confidential enquiries in a secure environment (VAT)Yes
Administration offers online service for filing tax related objections (CIT)Yes
Administration offers online service for filing tax related objections (PIT)Yes
Administration offers online service for filing tax related objections (VAT)Yes
Administration offers online service for dealing with correspondence (CIT)Yes
Administration offers online service for dealing with correspondence (PIT)Yes
Administration offers online service for dealing with correspondence (VAT)Yes
Administration offers online service for uploading data into the tax administration's system (CIT)Yes
Administration offers online service for uploading data into the tax administration's system (PIT)Yes
Administration offers online service for uploading data into the tax administration's system (VAT)Yes
Administration offers specific approaches to those that do not have online accessYes
Administration offers facility for taxpayers to interact with virtual assistants, such as chatbotsYes
Administration uses artificial intelligence during interactions with taxpayers (other than virtual assistants)Yes
Administration offers services that follow a set of pre-programmed and automated service responses during interactions with taxpayers (other than virtual assistants)Yes
Administration makes a library of APIs publicly available for third party useYes
Administration has an enterprise data management (governance) system that allows taxpayer information be viewed across the administrationYes
Administration uses big data for analytical purposesYes
Administration uses artificial intelligence / machine learning as part of the big data analysisYes
Administration uses artificial intelligenceYes
Limitations exist on the use of artificial intelligenceYes
Administration has an ethical framework for the application of artifical intelligenceNo
Administration uses Distributed Ledger Technology, e.g. blockchain, in its taxation processesYes
Virtual assistant(s) follows a set of pre-programmed rules during interactions with taxpayersYes
Virtual assistant(s) uses artificial intelligence to personalise interactions with taxpayersYes
Use of big data to: Improve complianceYes
Use of big data to: Identify trendsYes
Use of big data to: Policy forecastingYes
Use of big data to: Revenue forecastingYes
Use of big data to: Provide new servicesYes